Senior Systems Engineer at Apex Clearing Corporation (Dallas, TX)

Senior Systems Engineer

Dallas, TX -OR- Chicago, IL

You will work closely with the other members of the Enterprise Applications team and the IT operations team to ensure the maximum availability of our applications. You will provide infrastructure maintenance, administration, monitoring and documentation tasks. You will provide support for production, development, test, and other environments. You will contribute to application initiatives within the company from the reliability, performance, and support perspectives.

Engineers on this team are responsible for Platform system engineering and administration, configuration management, containers, orchestration, virtualization, and storage. This team is also responsible for maintaining infrastructure applications such as MongoDB, RabbitMQ (and other message brokers), ELK stack, monitoring applications (such as Prometheus, grafana, and others) and various other core infrastructure applications.

Were looking for someone who:

• Is Passionate. You have a genuine passion for technology. You love using technology differently to maximize opportunity and impact for customers and you have a way of bringing out that same fire in the people you work with
• Is motivated. Youre driven to be the best whether thats decreasing system down time or making an innovative change to how its always been done resulting in a more efficient way of supporting the customer. You challenge yourself by setting goals and exceeding them
• Is collaborative. Youre excited to work with like-minded peers. You know how to collaborate not only within the department, but also across the organization.
• Wants to make an impact. Youre looking to do amazing work. You value preventing problems from occurring over being caught in the chaos zone putting out fires and looking for the hero spotlight
• Strives for frictionless IT  You understand the importance of building great partnerships. You promote a seamless, smooth, user friendly and reliable environment.

What youll do all day:

• ESXi Maintenance and Support and VCenter Maintenance and Support
• Various Windows (A/D, exchange, ADFS) Maintenance and Support
• Maintain Storage environment
• Knowledge of basic programming languages or database management systems (Java, PERL, Python)
• Knowledge of more than one specific infrastructure technology
• Thinks creatively to deliver solutions through continuous improvement
• Research, plan, test, and apply application upgrades and patches
• Ensure the efficient operation and maintenance of production systems
• Maintain and enhance the configuration management and IaaS platforms (SaltStack, Ansible, CloudBolt, etc.)
• Operate and continuously improve Linux/windows systems engineering and administration
• Maintain current versions of the platform OS and package repositories
• Partner with software engineering teams to develop proactive maintenance plans, schedule maintenance windows, implement the changes, and follow-up
• Participate in the continued evolution of our change management processes. Attend change management meetings and ensure all changes adhere to the change management process.
• Implement and manage support procedures for incidents across all IT systems in scope and through all levels of support
• Ensure high performance and reliability by performing system monitoring and analysis, performance tuning, and troubleshooting system hardware, software, and applications

 A few reasons why you might love us:

• Were a leader in the space. Apex is recognized for disrupting the financial services industry, enabling fintech standouts like Stash and Robinhood. Weve got an amazing track record of success and we foster ongoing innovation. So you get all the benefits of a proven, growing company, while enjoying a very entrepreneurial culture
• We see tech differently. Youll work with people who are leaders in the tech industry. We are passionate engineers dedicated to finding new and different ways to use technology to solve our customers problems.
• Your work will have immediate impact. Youll be able to see your direct impact on our staff, office and with our clients. You wont be just another talented technologist.

And a few reasons why you may not like working for us:

• You dont like change. This is not a job for someone who likes predictable. The job is based on the unknown which inevitably means change. If you like to know what youre going to do every day, you may not like working on this team. You have to go with the flow here.
• Youre not the collaborative type. We work together to ensure the best possible solutions for our users and customer. We think two brains are better than one so we do most of our work together. Team work makes the dream work on this team.
• You avoid challenges.  Were building something special. With this journey will come unknown and unpredictable challenges so each day you can expect to venture down an unfamiliar path. If youre not comfortable with that, this job is probably not your thing.

The skills youll need to succeed:

• 5+ years' hands on Linux Engineering and Administration
• 5+ years' hand on experience with infrastructure related software, including VMWare, noSQL databases (e.g. MongoDB), containerization (e.g. docker), orchestration (e.g. kubernetes), SAN storage and backup
• Experience with configuration management tools (Ansible, Puppet, Chef or SaltStack)
• Experience writing and maintaining python/shell/other scripts that automate tech operations
• Experience with VMware or other virtualization technology
• Experience with Dell server hardware
• Excellent organizational and follow-up skills with strong attention to detail
• May need to aggressively learn new skills to keep up with cutting edge technologies and evolving skill sets
• Operate with a sense of urgency
• Be passionate about troubleshooting, debugging, and automation
• Will be required to work in a team environment with much collaboration
• Must possess excellent verbal and written communication skills
• Expected to respond to alerts and outages; participate in periodic 24x7 on-call schedule
• Ability to work flexible shifts and days of the week including weekends and holidays, as needed
• Ability to travel, as necessary
• Provide top notch, responsive customer service to clients
• Experience in a regulated industry strongly preferred
• Financial Industry experience preferred
• BSc/BA in Computer Science, Engineering or a related field

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