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Looking for smart females for market research roles (Mumbai)

We are startup into market research. This is for part time role and compensation will be better than industry standard. Plz send your resume to rohanderiv at
Fresher jobs/opportunities near Mumbai https://mumbai.craigslist.org/sls/d/looking-for-smart-females-for-market/6860160156.html

US says reuniting separated families laborious process - ABC News

US says reuniting separated families laborious process  ABC News

The Trump administration wants up to two years to find potentially thousands of children who were separated from their families at the border before a judge ...

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Biden Didn’t Rush Into 2020. The Race Came to Him Anyway. - The New York Times

Hyundai Motor, Tencent tie up to develop self-driving cars software: report - Reuters

Hyundai Motor, Tencent tie up to develop self-driving cars software: report  Reuters

SEOUL (Reuters) - South Korean automaker Hyundai Motor Co and Chinese technology firm Tencent Holdings have signed a preliminary deal to develop ...

View full coverage on Google News
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Trump lashes out at Mueller probe as release of report approaches - POLITICO

Dan Gainor: Media concede there's a border crisis, but won't give Trump credit for getting Mexico to act - Fox News

Japanese prosecutors ask judges to question Ghosn's wife: NHK - Reuters

The members of Congress who could most use a 'Queer Eye' makeover, ranked - Washington Examiner

US Army shows how it will use HoloLens in the field - Engadget

The Jonas Brothers Surprised Penn State Students with Bar Performance - Papermag

Rwanda genocide remembered 25 years later - ABC News

Germany once pleaded with Britain to stay in the EU. Now the love has cooled - CNN

Germany once pleaded with Britain to stay in the EU. Now the love has cooled  CNN

It wasn't so long ago that German politicians wrote a love letter to Britain, published in The Times, pining for British humour, ales at the pub and a proper cup of ...


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Biden Didn’t Rush Into 2020. The Race Came to Him Anyway. - The New York Times

Full Stack Developer at Vitamin T (Austin, TX)

*Must have proof of eligibility to work in the US as W2 employee, sponsorship is not available.


FULL STACK DEVELOPER (Backend Heavy)

On-site, (Northwest Austin)
Temp, (6 Months with potential for Perm)

$$DOE (Mid-level)


We are IMMEDIATELY seeking a a talented full stack developer to be part of a special team of professionals setting new standards in offering products within the eLearning and training space. This person will work with the client's team developing ecommerce solutions promoting a catalog of products focused on professional development, eLearning and training.


The ideal candidate will have experience working with WordPress and WooCommerce as there will be some custom development within these platforms and someone who is comfortable working with both the frontend and backend development will be most successful.


What youll do:
Design and maintain e-commerce architecture across multiple sites
Maintain quality and ensure responsiveness of platforms
Collaborate with engineering team to design and launch new features
Maintain code integrity and organization
Work with graphic designers and converting designs to visual elements
Maintain & update Wordpress & WooCommerce code bases


What you bring to the table:
Must have 3 years experience

Proficient in WordPress and WooCommerce
Good understanding of asynchronous request handling, partial page updates and AJAX
Proficient understanding of cross-browser compatibility issues and ways to work around them
Good understanding of SEO principles and ensuring that applications will adhere to them
Proficient understanding of web markup, including HTML5, CSS3
Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
Familiarity with browser testing and debugging
Excellent analytical and multitasking skills





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Enterprise Package Solutions Specialist at TAD PGS, nc (Ann Arbor, MI)

We have an outstanding Contract position for an Enterprise Package Solutions Specialist to join a leading Company located in Ann Arbor, MI.

Job Responsibilities:

  • Implements enterprise package solutions based on business process design requirements.
  • Works with the client to evaluate, troubleshoot, test and package applications for a Windows 10 implementation.
  • Recognizes business processes that can be improved through technology and or business recommend/build solutions.
  • Creates business requirement documents to ensure technical specifications can be developed.
  • Documents specification, user manuals, procedures and other relevant information.
  • Ability to comprehend, analyze and interpret complex documents and business requirements.
  • Must be detail oriented and quality driven. Good communication and customer service skills.
  • Win10 application testing, packaging and roll out implementation.

Job Qualifications:

  • Bachelor's degree in Computer Science or related disciplines or equivalent experience
  • Minimum of seven years of experience in desktop engineering, application support, and supporting operating systems in a Microsoft Windows enterprise environment.
  • Microsoft certifications preferred.
  • Expert knowledge in customizing Windows 7, Windows 10, and image creation.
  • In-depth knowledge of Active Directory, Group Policy Objects, Batch scripting and PowerShell.
  • Advanced knowledge with user profile and Windows registry.
  • Expert knowledge of Microsoft Office application customizations, and add-ins.
  • Experience with SCCM, packaging and application deployment across multiple regions.
  • In-depth knowledge working with browsers (IE, Chrome, Firefox) customizations, security settings, policies, and plug-in.
  • Working experience in large scale deployment using technologies including, SCCM task sequences, OSD, USMT, MDT.
  • Familiarity with VMWare, virtual machines, and Citrix XenApp, and XenDesktop.
  • Solid understanding of networking concepts including, TCP/IP, DNS, firewalls, VPN, load balancing, DHCP and VPN.

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Senior Applications Security Engineer at BigCommerce (Austin, TX)

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.


BigCommerce is seriously growing its information security team, get in whilst the Security team is still small and youll have the ability to influence the culture and direction moving forward.

Our engineers are called on to wear many hats, youll be very well rounded, with experience as a software developer, penetration tester, and able to work independently to provide technical expertise to other software developers.


BigCommerce in Austin is looking for a full-time Senior Applications Security Engineer who wants to make an impact to every level of society through powering innovators, creative thinkers, entrepreneurs and business owners around the world to be successful at each stage of their business.


What youll do:


  • Develop technical solutions to help mitigate security vulnerabilities
  • Perform security code audits and design reviews
  • Respond to information security incidents, providing technical expertise
  • Provide security guidance and experience to BigCommerce engineering teams
  • Review project technical designs and stay involved through their implementation to assist BigCommerce engineering staff with the finer points of application security
  • Help build internal security tooling, to help us be proactive in the battle
  • Utilise data to help generate insights into threats, and build solutions
  • Mentoring team members in best practice around information security standards.
  • Regular and ongoing pen testing of BigCommerces changing environment.
  • Advocate security and secure coding practices throughout the BigCommerce ecosystem
  • Protect BigCommerce Merchants, Shoppers and the company
  • Conduct research to identify new attack vector


Who you are:


  • Holder of a current CISSP, or GISP certification
  • 5+ years of experience in application security-related field (code reviews, application penetration testing, security engineering).
  • Have 1-2 years of software development experience in PHP, Ruby, Java, Scala, or similar
  • The ability to explain security issues to developers
  • Strong communicator with a bias towards honesty and transparency
  • Experience working on global teams

Diversity & Inclusion at BigCommerce


We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


Perks & Benefits


  • An amazing company culture that doesnt just talk values, but lives them
  • Open vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick time
  • Competitive compensation packages and meaningful stock grants for every employee
  • Comprehensive health insurance coverage that starts on day one
  • Fully stocked kitchens and craft beers (dont worry, we also subsidize gym memberships)
  • Four especially cool offices in Austin, San Francisco and Sydney
  • A free online store to help you live out your entrepreneurial dreams
  • Employee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
  • Time off for volunteering and employee-driven charity events


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New York man charged for making threats over the phone to assault and kill Rep. Ilhan Omar - INSIDER

Trump lashes out at Mueller probe as release of report approaches - POLITICO

.NET Agile Developer at Sogeti (Minneapolis, MN)

What Youll Do


  • Complete application coding assignments that meet provided technical specifications and end-user requirements
  • Participate in the design process that generates application functional and technical specifications
  • Document application design specifications and implementation procedures to improve application quality and reuse of code
  • Assist in the creation of unit, function and performance test scripts to improve application quality and ensure fulfillment of requirement
  • Plan and execute testing and implementation of major systems


Minimum education qualification


  • A bachelor's degree in any discipline


The ideal candidate will have:


  • 3-15 years of .Net development experience
  • Experience working in an Agile environment
  • Experience in application coding and in creating computer applications and/or databases
  • Experience with ASP.Net, XML, SQL Server, HTML, C#, CSS, WCF
  • Experience with programming; application of job software programs; troubleshooting and resolving database software problems
  • Experience with software development, life-cycle and implementation methodologies


The benefits our employees enjoy:


  • 401(k) Savings Plan - Matched 150% up to 6% = 9% (Our 401k is in the top 1% of 401(k) plans offered in the US!)
  • Medical/Prescription/Dental/Vision Coverage
  • Bonus Program that pays up to $24,000
  • $12,000 in annual Tuition Reimbursement
  • 100% Company-paid mobile phone plan
  • Personal Time Off (PTO)
  • Paid Parental Leave
  • Employee Stock Ownership Program (ESOP)

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Software Test Engineer at Sogeti (Minneapolis, MN)

What Youll Do


As a Test Engineer at Sogeti you will have the opportunity to:


  • Create and maintain test plans
  • Analyze and interpret design specifications, business requirements and apply information to the testing process
  • Create and document test cases/test scripts
  • Participate in daily scrum meetings


Minimum education qualification


  • A bachelor's degree in any discipline


The ideal candidate will have:


  • Excellent written and verbal communication skills
  • Outstanding teamwork and collaboration skills
  • Ability to troubleshoot, research, and work through complex problems
  • Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Test Methodologies from project definition to post-deployment documentation
  • Experience gathering requirements
  • Experience writing test scripts and test planning
  • Experience using testing tools ( HP Quality Center, Rational, MS, etc)
  • Excellent written and verbal communication skills
  • Experience working in Agile/Scrum environment
  • Experience in Java/C# development experience is preferred
  • Automation or Performance Test a plus
  • Test Lead experience a plus


The benefits our employees enjoy:


  • 401(k) Savings Plan- Matched 150% up to 6% (9% of base)    putting us in the top 1% of 401(k) plans offered in the US
  • Medical/Prescription/Dental/Vision Coverage
  • Bonus Program that pays up to $24,000
  • $12,000 in annual Tuition Reimbursement
  • 100% Company-paid mobile phone plan
  • Personal Time Off (PTO)
  • Paid Parental Leave
  • Employee Stock Ownership Program (ESOP)

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Fisher-Price says 10 infants have died using Rock 'n Play sleeper - KAKE

Galaxy S10 5G and Verizon's 5G launch get up in your face with next-gen speeds - CNET

Galaxy S10 5G and Verizon's 5G launch get up in your face with next-gen speeds  CNET

Ready or not, 5G data is at your doorstep. Samsung and Verizon made that fact crystal clear this week. On Wednesday, Verizon lit up its 5G network, claiming it ...

View full coverage on Google News
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Worker dies in fall while setting up Coachella Festival in Indio - KABC-TV

Notebook: Notre Dame QB Ian Book pushing through a false ceiling this spring - Notre Dame Insider

Nipsey Hussle memorial service planned for Thursday at Staples Center in downtown L.A. - Los Angeles Times

Kim Foxx fires back at Chicago cop union over Jussie Smollett attacks - Chicago Sun-Times

Don Lemon Announces His Engagement To Tim Malone - HuffPost

Red Raider Madness: Inside Texas Tech's journey to its first Final Four, including latest news, features and more - Dallas News

NIKE Bribed Zion Williamson to Go to Duke; Michael Avenatti Drops 41 Pages of Receipts on How NIKE Paid HS & College Athletes - BlackSportsOnline

Enterprise Oracle Data Architect at Charter Solutions (Minneapolis, MN)

This is a Strategic opportunity, an Enterprise Oracle Data Architect  The role will provide architectural solutions to enhance the overall planning, design and operational efficiency of enterprise solutions and database environments The candidate will be the liaison between business leaders and technical teams to develop the vision, goals, and strategic processes that will be used to create enterprise data solutions As a team member, good and balanced knowledge of business and information technology will be used to meld existing and complex data architecture with new technologies as they emerge.

6 months , Contract to hire

Bloomington, MN

                  Min 10+ years of experience in database design and development (OLTP, Kimball methodology, ODS, Cubes)

                  Drive Data Architecture Strategies while being tactical when needed

                  Must have oracle data experience , Oracle Exadata is nice to have

                  Excellent technical project planning skills with demonstrated experience in preparing multi-year plans for complex organizations

                  Experience in application software development methodologies, techniques, processes, and tools

                  Exceptional leadership, mentoring, listening and communication skills

                  Strong ability to influence without having direct authority

                  Ability to translate business strategy into technical terms and technology strategy into business terms

                  Bachelor degree in Computer Science or equivalent experience level

ACCOUNTABILITIES:

                  Leads the Data Architecture Review Committee

o   Partners with the business to problem-solve and gather requirements

o   Works with other committee team members to define and drive Data Architecture Strategies

o   Establishes standards, policy, and processes for Data Architecture

o   Provides communication and consultation on future Data Architecture efforts

o   Provides consultation with current application development efforts involving data architecture

                  Develops Data Integration Architecture

o   Researches, collects and documents current state data architecture, data integration and processes

o   Develops and documents plan to evolve current Data Architecture into an improved integrated architecture which meets established, developing and future needs

o   Establishes standards, policy and processes for Data Integration Architecture

o   Involves the use of transport methods, platforms, monitoring standards, recovery requirements, data privacy, encryption, security and overall effectiveness/efficiency

o   Provides consultation with current application development efforts involving data integration

                  Provides Data Architecture expertise for departmental   enterprise initiatives.

                  Serve as the architectural lead on departmental   enterprise projects with specific focus on data integration   consolidation

                  Recommends Database Architecture policies to the organization and seeks approval for policy changes with Sr. Management

                  Facilitates the creation and implementation of data modeling and design standards for a wide variety of data structures

ABILITIES:

                  Ability to analyze projects for data needs against existing data environments to determine potential options for data sourcing and integration points or determine the needs for new data environments

                  Ability to analyze and specify complex database design and architecture

                  Ability to formulate policies/positions that improve system performance reliability

                  Ability to visualize current and future database needs

                  Ability to understand and navigate system architecture and its relationship to database needs

                  Ability to solve complex inter-disciplinary IT problems as part of the Architecture Review Committee

                  Ability to recognize and document integration and application design patterns

                  Ability to define, design, test and implement enterprise-wide components

                  Understanding of Service-Oriented Architecture (SOA) and/or Service-Oriented Infrastructure (SOI) including Web Services and supporting specifications

                  Understanding of Extract transformation load (ETL), Enterprise Application Integration (EAI), and Enterprise Information Integration (EII)


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WWE legend attacked by audience member during Hall of Fame speech - KABC-TV

US Wants 2 Years to Find Children Separated at the Border | Time - TIME

Jeff Bezos still world’s richest man after record $35 billion divorce - RT

GPS Rollover is today. Here’s why devices might get wacky - TechCrunch

GPS Rollover is today. Here’s why devices might get wacky  TechCrunch

The Global Positioning System time epoch is ending and another one is beginning, an event that could affect your devices or any equipment or legacy system ...

View full coverage on Google News
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Billboard Defends Lil Nas X’s ‘Old Town Road’ Removal From the Country Charts - Vulture

Pompeo suggests Mar-a-Lago breach tied to Chinese espionage - CNN

Scheme to Swap Fake iPhones Adds Up to $900,000 Loss for Apple, Prosecutors Say - The New York Times

Jordan Spieth shoots 42-31 thanks to errant, then excellent driving - Golf Channel

Worker dies in fall while setting up Coachella Festival in Indio - KABC-TV

US Wants 2 Years to Find Children Separated at the Border | Time - TIME

Special Counsel Mueller will be leaving the DOJ in "coming days" - Quartz

US Army shows how it will use HoloLens in the field - Engadget

Red Raider Madness: Inside Texas Tech's journey to its first Final Four, including latest news, features and more - Dallas News

CAIR warns of increasing Islamophobia after New York arrests - Fox News

CAIR warns of increasing Islamophobia after New York arrests  Fox News

An advocacy group is warning of increased Islamophobia after a New York man was charged with threatening the life of a Muslim Congresswoman.


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Baylor Closes the Book on Oregon's Historic Season - FishDuck

In House Tech Developer (261 E. Rowland St. Covina, CA)

True Solution specializes in nationally assisting individuals with document preparation assistance and financial planning. In addition, we hold a registered CFL license and are contracted with Transunion. In sum, we are looking for a tech devolper to ...
https://losangeles.craigslist.org/sgv/sof/d/covina-in-house-tech-developer/6859865418.html

Boeing CEO 'sorry' for lives lost in 737 MAX accidents - CNN

Have an older GPS? 'Rollover' event could cause you some problems - WMUR Manchester

At Snapchat, the Kids Are All Right - The Wall Street Journal

Writers and agents agree to one-week extension in talks to avert showdown - Los Angeles Times

Last Shots: On Wade's Last Dance, building a culture, and Saric's quick start - SKOR North

Family of Timmothy Pitzen was elated, then devastated by hoax - Fox 32 Chicago

GPS Rollover is today. Here’s why devices might get wacky - TechCrunch

GPS Rollover is today. Here’s why devices might get wacky  TechCrunch

The Global Positioning System time epoch is ending and another one is beginning, an event that could affect your devices or any equipment or legacy system ...

View full coverage on Google News
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Israel PM vows to annex West Bank settlements if re-elected - BBC News

Fiat Chrysler pools fleet with Tesla to avoid EU emissions fines - Financial Times

Reuniting thousands of migrant families will take up to 2 years, government lawyers say - NBCNews.com

Reuniting thousands of migrant families will take up to 2 years, government lawyers say  NBCNews.com

Lawyers representing the Trump administration told a federal judge it could take up to two years to reunite thousands of separated migrant families.


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Pompeo suggests Mar-a-Lago breach tied to Chinese espionage - CNN

Florida Man Arrested For Burglary In Jail Parking Lot Minutes After Leaving Jail - LEX18 Lexington KY News

Lead Service Delivery Manager at Salesforce (Herndon, VA)

The Solutions Manager role is a cross functional delivery owner, with ownership of key responsibilities which require delivery across multiple competences, and delivery organizations across both the Technology and Product functional areas. The Solutions Manager role is highly customer facing, and requires intimacy with customer strategy and priorities.
Solution Managers are expected to be able to quickly identify a critical demand, identify and form the best and most efficient team in order to action and plan to fulfil that demand, whilst moving those deliverables into a Business As Usual flow which can be adopted and managed with minimal operational overhead.
The Solutions Manager is accountable for the cross functional delivery of the Problem Management service for the entire company.

Key tasks and Responsibilities
Accountable and/or responsible for:
the overall delivery of the Problem Management service, ensuring effective planning, tracking, reporting, management, and achievement of contractual key performance indicators and measures.
the development, improvement and fulfillment of the PM strategy ensuring its alignment with the overall managed services delivery across Salesforce.
defining and maintaining Problem Management policy ensuring it aligns with best practice at the global level and changes in external “best practice”.
maintaining and developing effective business relationships with key customers and stakeholders ensuring clear processes are in place to manage Problem Management activities in line with business and customer risks and benefits.
assuring a CSI (continuous service improvement) plan for the Problem Management service working closely with Cloud Scrum Masters to ensure specific improvement activities are managed and delivered within agreed timescales.
ensuring proper dimensioning of the Problem Management delivery teams according to the Service demand and mid/long term strategy and working with the relevant delivery unit to address any changes.
providing necessary support to other Solutions Managers acting as a buddy to cover key activities or assuming ownership of specific streams of work.


Technical Competencies
Experience working within a customer lead environment with ability to manage customer expectations and build/maintain key relationships.
Proven experience in driving and owning service improvement.
Able to relay and share technical information to technical and non-technical teams & leaders, concisely and confidently. In order to achieve strategic and tactical influence in line with the objectives of the team.
Proven experience in the leading Problem Management function/activities.
Good understanding of ITIL incident, problem, change, CSI and service introduction principles and practices.



Key personal traits
Able to lead a diverse team of technical experts by example, adapting leadership style to best meet scenarios and individuals.
Excellent communication and relationship management skills with ability to lead/steer decision making process
Strong and confident team player/leader (formal and virtual teams), able to question ideas and conclusions to refine and improve.
Naturally comfortable taking ownership, driving teams and activities end to end, deciding and initiating actions and holding people to account in the delivery of action plans.
Analytical and strong problem-solving skills, with thorough attention to detail.
Target focussed with exceptional planning skills.
Passionate and persistent when working towards challenging objectives, able to insight motivation and drive in others


MANDATORY
6-8 years experience in working in a high-availability environment and ability to work across multiple technical teams.
6-8 years experience with Service Management Tools such as ServiceNow, BMC or equivalent.
Experience in coding (Java, C++, C#, Ruby, Python or other)
Must have spent sometime in an agile team.
ITIL Service Operations Certificate or similar.
Experience of working within a busy environment in a problem manager role.
Very good understanding and awareness of the ITIL or other Problem management process and procedures.
Strong individual with the ability to communicate and negotiate at all levels.
Good organizational skills plus the ability to motivate people across the organization to provide solutions.
Bachelor of Science Degree.
Strong project management experience and the ability to drive multiple projects to closure in a timely manner.


BENEFICIAL
ITIL Intermediate Certification (plus one or more of the following)
Continual Service Improvement.
Operational Support and Analysis.
Release Control and Validation.
Service Transition.
SOFT SKILLS
Decision maker with a operational outlook.
Experience of working in a large organisation.
Good interpersonal, communication and presentation skills.
Ability to navigate salesforce application.


Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.


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Lead Service Delivery Manager at Salesforce (Herndon, VA)

The Solutions Manager role is a cross functional delivery owner, with ownership of key responsibilities which require delivery across multiple competences, and delivery organizations across both the Technology and Product functional areas. The Solutions Manager role is highly customer facing, and requires intimacy with customer strategy and priorities.
Solution Managers are expected to be able to quickly identify a critical demand, identify and form the best and most efficient team in order to action and plan to fulfil that demand, whilst moving those deliverables into a Business As Usual flow which can be adopted and managed with minimal operational overhead.
The Solutions Manager is accountable for the cross functional delivery of the Problem Management service for the entire company.

Key tasks and Responsibilities
Accountable and/or responsible for:
the overall delivery of the Problem Management service, ensuring effective planning, tracking, reporting, management, and achievement of contractual key performance indicators and measures.
the development, improvement and fulfillment of the PM strategy ensuring its alignment with the overall managed services delivery across Salesforce.
defining and maintaining Problem Management policy ensuring it aligns with best practice at the global level and changes in external “best practice”.
maintaining and developing effective business relationships with key customers and stakeholders ensuring clear processes are in place to manage Problem Management activities in line with business and customer risks and benefits.
assuring a CSI (continuous service improvement) plan for the Problem Management service working closely with Cloud Scrum Masters to ensure specific improvement activities are managed and delivered within agreed timescales.
ensuring proper dimensioning of the Problem Management delivery teams according to the Service demand and mid/long term strategy and working with the relevant delivery unit to address any changes.
providing necessary support to other Solutions Managers acting as a buddy to cover key activities or assuming ownership of specific streams of work.


Technical Competencies
Experience working within a customer lead environment with ability to manage customer expectations and build/maintain key relationships.
Proven experience in driving and owning service improvement.
Able to relay and share technical information to technical and non-technical teams & leaders, concisely and confidently. In order to achieve strategic and tactical influence in line with the objectives of the team.
Proven experience in the leading Problem Management function/activities.
Good understanding of ITIL incident, problem, change, CSI and service introduction principles and practices.



Key personal traits
Able to lead a diverse team of technical experts by example, adapting leadership style to best meet scenarios and individuals.
Excellent communication and relationship management skills with ability to lead/steer decision making process
Strong and confident team player/leader (formal and virtual teams), able to question ideas and conclusions to refine and improve.
Naturally comfortable taking ownership, driving teams and activities end to end, deciding and initiating actions and holding people to account in the delivery of action plans.
Analytical and strong problem-solving skills, with thorough attention to detail.
Target focussed with exceptional planning skills.
Passionate and persistent when working towards challenging objectives, able to insight motivation and drive in others


MANDATORY
6-8 years experience in working in a high-availability environment and ability to work across multiple technical teams.
6-8 years experience with Service Management Tools such as ServiceNow, BMC or equivalent.
Experience in coding (Java, C++, C#, Ruby, Python or other)
Must have spent sometime in an agile team.
ITIL Service Operations Certificate or similar.
Experience of working within a busy environment in a problem manager role.
Very good understanding and awareness of the ITIL or other Problem management process and procedures.
Strong individual with the ability to communicate and negotiate at all levels.
Good organizational skills plus the ability to motivate people across the organization to provide solutions.
Bachelor of Science Degree.
Strong project management experience and the ability to drive multiple projects to closure in a timely manner.


BENEFICIAL
ITIL Intermediate Certification (plus one or more of the following)
Continual Service Improvement.
Operational Support and Analysis.
Release Control and Validation.
Service Transition.
SOFT SKILLS
Decision maker with a operational outlook.
Experience of working in a large organisation.
Good interpersonal, communication and presentation skills.
Ability to navigate salesforce application.


Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.


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