Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.
Job Summary:
Responsible for planning and designing new software and web
applications. Analyzes, tests, and assists with the integration of new
applications. Oversees the documentation of all development activity.
Trains non-technical personnel. Assists with tracking performance
metrics. Provides guidance and support to other Engineers. Integrates
knowledge of business and functional priorities. Acts as a key
contributor in a complex and crucial environment. May lead teams or
projects and shares expertise.
Employees at all levels are expect to:
- Understand our Operating Principles; make them the guidelines for how
you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
- Win as a team-make big things happen by working together and being
open to new ideas
- Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our
communities
Core Responsibilities:
- Collaborates with project stakeholders to identify product and
technical requirements. Conducts analysis to determine integration
needs.
- Designs new software and web applications, supports applications under
development, and customizes current applications. Develops software
update processes for existing applications. Assists in the roll-out of
software releases.
- Trains junior Software Development Engineers on internally developed
software applications.
- Oversees the researching, writing, and editing of documentation and
technical requirements, including software designs, evaluation plans,
test results, technical manuals, and formal recommendations and reports.
- Keeps current with technological developments within the industry.
Monitors and evaluates competitive applications and products. Reviews
literature, patents, and current practices relevant to the solution of
assigned projects.
- Assists with technical leadership throughout the design process and
assists in guidance with regards to practices, procedures, and
techniques. Serves as a guide mentor for Software Development Engineers.
- Assists in tracking and evaluating performance metrics. Ensures team
delivers software on time, to specification, and within budget.
- Works with Quality Assurance team to determine if applications fit
specification and technical requirements. Tests and evaluates systems,
subsystems, and components.
- Acts as a technical contact and liaison for outside vendors and/or
customers.
- Presents and defends architectural, design, and technical choices to
internal and external audiences.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Job Specification:
- Bachelors Degree or Equivalent
- Computer Science, Engineering
-
- Generally requires 11+ years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer
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