Linux System Engineer at Russell Tobin (Salt Lake City, UT)

Responsibilities

• Work actively with technology teams to analyze and resolve Infrastructure issues Identify defects, discrepancies, and trends by ways of troubleshooting

• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas

• Improve Infrastructure stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly

• Adopt various tools developed by ETO Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost

• Identify alerts / processes that can be automated and then work with Engineering team in automating them

• Challenge existing Infrastructure setup, processing and suggest different ways to solve problem or improve stability

• Actively participate in Change management process with view to manage risk in production environment

• Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency

• Develop reports that provide trending statistics to track and manage Infrastructure health and support service performance

• Willing to learn and troubleshoot/support proprietary technologies not available through market place

Skills and Qualifications

• Strong understanding of Unix server infrastructure and administration Proficiency with Unix/Linux-based operating system, commands and utilities, as well as Configuration Management Tools
• Networking: proficient with configuring and supporting DNS/Bind, Samba, TCP/IP, NFS, LDAP, SSH, DHCP, FTP/TFTP.
• Problem solving in a large enterprise Infrastructure support environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
• Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with application development teams and senior stakeholders
• One of the following Scripting languages: Shell script, Perl, JavaScript, KSH, BASH or Python etc.

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