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Customer Data Engineer I at Rackspace (Austin, TX)

Description
ObjectRocket is a young company with big goals. We want to build the next generation of Database as a Service, and we need your help. We need folks who want to build something that hasn't been done yet, is hard, yet fantastically rewarding.
ObjectRocket has a fast paced, and exciting culture. We are a small team, and move quick. We are building something quite amazing and look to be leaders in our field and community. We are growing like crazy, we need more help!
We own the entire stack (hardware and software) so that means youll need to find and resolve issues at all levels. To do this successfully youll be switching hats often, from Systems Administrator resolving a configuration problem on a machine to DBA digging into production datastores to identify issues, to Software Developer troubleshooting customer code. Youll have the opportunity to work with a broad range of technologies, in particular Hadoop, MongoDB, ElasticSearch, and Redis. Additionally, youll be responsible for owning the full customer experience; this includes communication with customers via our ticketing system and phones, working complex problems and owning issues through to resolution.
Youre a seasoned Systems Administrator and technical jack of all trades with top-notch people skills looking to join a fast-paced team building huge things. You prefer an agile work environment and possess the self-motivation to thrive in it. Your written communication skills are the stuff of legends.
You have an uncanny ability to solve issues with technologies youve never seen before after a few minutes of research. You are, above all, a problem solver.
Qualifications
  • Tenured Linux knowledge with CentOS, RHEL and/or Ubuntu
  • Functional virtualization knowledge with KVM, Xen and/or OpenVZ
  • Prior training or experience installing, configuring and optimizing Hadoop, MongoDB and/or Redis
  • In-depth knowledge of bash/shell scripting and working knowledge in at least one other language.
  • Python or Java preferred.
  • Excellent written communication skills
  • Ability to learn new technologies quickly
  • Passion for collaboration
Nice to haves
  • Working knowledge of storage tech such as SSDs, RAID and lvm2
  • Nagios/Icinga and New Relic experience.
  • Experience administering web and application servers running Apache, Nginx and Gunicorn
  • Active in the technical and open source community (e.g. participating in blogging, tweeting and social coding are all very desirable)
  • Database administration experience with other NoSQL solutions (e.g. HBase and Elasticsearch).
  • Knowledge of PostgreSQL, Cassandra and/or other RDBMS technologies.
  • Experience with the Hortonworks sandbox environment
About Rackspace
Rackspace delivers modern IT as a service, helping customers in more than 150 countries drive business results with technology. Our comprehensive portfolio of managed services spans public, private and multi-cloud solutions, applications, data, and security. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to accelerate the value of the cloud during every phase of a customers digital transformation.
More on Rackspace
Rackers arent all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker a valued member of a winning team on an inspiring mission is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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