SYSTEMS ENGINEER SR MANAGER at Home Depot / THD (Atlanta, GA)

POSITION PURPOSEThe Systems Engineer Sr. Manager is responsible for attracting, retaining and developing top talent focused on market needs, and inspiring Systems Engineering teams to provide quality service to drive a highly stable infrastructure in support of The Home Depot’s business. The Systems Engineer Sr. Manager focuses on guiding and executing the implementation, maintenance, and support of hardware, software, and systems necessary to enable sales, drive efficiency, and build customer satisfaction. Within their Systems Engineering teams, Systems Engineer Sr. Managers, work closely with business stakeholders and the stores. They support system planning reviews and communicate with, and present across, all levels of the organization.The Systems Engineer Sr. Manager is a strategic leader that is skilled and experienced in generating innovative ideas for growth within their respective area and across the systems engineering organization. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES40% – Strategy & Planning:Drives Systems Engineering by reviewing performance and directing work efforts of Engineers and vendors to ensure alignment with company, stakeholder, and end user prioritiesAligns Systems Engineering efforts across products and projectsUnderstands enterprise goals and KPIs to ensure value is delivered against themGains a thorough understanding of end user needs, both existing and potential, and uses that knowledge to help design infrastructure that exceeds expectationsCommunicates with key user and operational groups to understand business needsElicits ideas and assists team members with gaining shared understanding of systems engineering techniquesMarkets and promotes Systems Engineering capabilities so that end users understand the team’s capabilities and the associated benefitsPresents complex design concepts and rationale to multidisciplinary teams, as well as to key stakeholders and business partnersContributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible mannerSupports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives15% – Delivery & Execution:Provides guidance on configuration, debugging, and support for infrastructureDocuments, reviews and ensures that all quality and change control standards are metGuides field and corporate roll-outs of technologyGuides the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needsReviews specifications for complex technology solutionsProvides regular status to leadership regarding progress of Systems Engineering effortsReviews and approves purchase requests for hardware and softwareMakes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics15% – Support & Enablement:Removes roadblocks and obstacles that may impair Systems Engineers to help ensure efforts meet strategic, financial, and technical goalsReceives and prioritizes escalations and incoming requests from product teams and stakeholdersGuides the production of in-house documentation around solutionsMonitors tools and proactively helps teams struggling with systems issues

30% – People:Provides leadership, mentoring, and coaching to Systems Engineering professionalsAttracts, retains, and develops top talentConducts annual and mid-year reviews, reviewing individual development plans and providing performance feedbackFosters collaboration with team members to drive value and identify and resolve impedimentsAdvocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needsGuides more junior team members in strategy, alignment, analysis, and execution tasksParticipates in and contributes to learning activities around systems engineering core practices (communities of practice)NATURE AND SCOPETypically reports to the Technology Director, Sr. Director or Vice President.ENVIRONMENTAL JOB REQUIREMENTSEnvironment:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel:Typically requires overnight travel 5% to 20% of the time.Additional Environmental Job Requirements:MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.Additional Minimum Qualifications:Must be legally permitted to work in the United StatesEducation Required:The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience:6 yearsPhysical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Additional Qualifications:

Preferred Qualifications:6-8 years of relevant work experienceProfessional experience in the following areas: Infrastructure Engineering, Network Engineering, Database Engineering, or Security EngineeringProficiency in working as part of a collaborative, cross-functional, modern engineering teamProficiency in guiding more junior team members through systems engineering fundamentals in a professional settingProficiency in managing and growing team members in a professional settingProficiency balancing workloads across teamsProficiency managing and growing vendor relationships; experience with vendor negotiationsProficiency in infrastructure, network, database or security troubleshooting and remediation; experience with at least one otherExperience installing and upgrading applications or databases and performing system maintenanceExperience with networking, system and hardware design and architecture, DBMS concepts, SQL programming, and client server conceptsExperience with system and environment analysis, design, and optimizationExperience with object oriented programming languages (preferably Java), distributed computing environments, and code reviewsExperience with system security design and managementExperience with disaster recovery planning and engineeringExperience monitoring the operational status and performance of, and configuring as well as tuning systems, networks, or databasesExperience with operating system commands and utilities as well as scriptingExperience working with cloud platforms such as GCP and AzureProficiency in supporting a 24×7 retail operationKnowledge, Skills, Abilities and Competencies: Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needsBalances Stakeholders: Anticipating and balancing the needs of multiple stakeholdersBuilds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goalsBusiness Insight: Applying knowledge of business and the marketplace to advance the organization s goalsCollaborates: Building partnerships and working collaboratively with others to meet shared objectivesCommunicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesDevelops Talent: Developing people to meet both their career goals and the organization s goalsDrives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectivesDrives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to actionManages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clearOrganizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamicsSituational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

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