STAFF SOFTWARE ENGINEER RELIABILITY ENGINEERING at Home Depot / THD (Austin, TX)

POSITION PURPOSEAs a Staff Site Reliability Engineer you will be responsible for building and supporting the application infrastructure of one of the largest eCommerce sites in the world. This will require you to maintain high site uptime while embracing rapid change and growth using a strong devops mindset of continuous delivery and site automation. This is a demanding role that requires deep technical knowledge, adaptability, hands on execution, and a ruthless drive towards higher levels of availability.

In this role

• You will have a maniacal focus on site uptime
• Engineer application infrastructure that is reliable, efficient, and maintainable
• Partner closely with software engineering teams using a strong devops mindset
• Constantly improve operational processes and efficiency
• Automate, Automate, Automate
• MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES70% – Delivery & Execution:Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutionsDocuments, reviews and ensures that all quality and change control standards are metWrites custom code or scripts to automate infrastructure, monitoring services, and test casesWrites custom code or scripts to do “destructive testing” to ensure adequate resiliency in productionCreates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactivelyContributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowermentIdentifies product enhancements (client-facing or technical) to create a better experience for the end usersIdentifies unsecured code areas and implements fixes as they are discovered with or without toolingContributes to foundational code elements that can be reused many times by a productContributes to meaningful architecture diagrams and other documentation needed for security reviews or other interested partiesDefines Service Level Objectives for product(s) to constantly measure their reliability in production and help prioritize backlog work20% – Support & Enablement:Fields questions from other product teams or support teamsMonitors tools and participates in conversations to encourage collaboration across product teamsProvides application support for software running in productionProactively monitors production Service Level Objectives for product(s)Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processingTriages high priority issues and outages as they arise10% – Learning:Participates in and leads learning activities around modern software design and development core practices (communities of practice)Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizationsAttends conferences and learns how to apply new technologies where appropriateNATURE AND SCOPETypically reports to the Software Engineer Manager or Sr. Manager.

ENVIRONMENTAL JOB REQUIREMENTSEnvironment:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel:Typically requires overnight travel less than 10% of the time.MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.Additional Minimum Qualifications:Proficient in an object oriented programming language (preferably Java)Must be legally permitted to work in the United StatesEducation Required:The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience:5 yearsPhysical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Preferred Qualifications:5+ years’ experience building and supporting large-scale, business critical systemsPublic Cloud experience (AWS/ Google Cloud)Expert knowledge of at least one web application platform: WebSphere, JBoss, Tomcat, Apache, NginX, Varnish, Endeca,Expert knowledge of Application Performance Monitoring tools: Dynatrace, Splunk, Gomez, Coradiant, and TealeafExperience with continuous integration platforms such as JenkinsExperience with infrastructure configuration management tools such as Puppet and ChefMastery of at least one scripting language including Python, PERL, Ruby, ShellUnix/Linux power userBachelor’s degree in Computer Science or related fieldKnowledge, Skills, Abilities and Competencies:Cultivates Innovation: Creating new and better ways for the organization to be successfulAction Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasmBusiness Insight: Applying knowledge of business and the marketplace to advance the organization s goalsCollaborates: Building partnerships and working collaboratively with others to meet shared objectivesCommunicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesDrives Results: Consistently achieving results, even under tough circumstancesGlobal Perspective: Taking a broad view when approaching issues; using a global lensInterpersonal Savvy: Relating openly and comfortably with diverse groups of peopleManages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clearOptimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvementSelf-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channelsSituational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

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