Executive Assistant Product and Technology at T-Mobile (Bellevue, WA)

Job Description:


Want to work for a company that does things differently?
Want to be surrounded by people working quickly and with a fervor for customer satisfaction?
Want to be involved with putting out a service that captivates the user and keeps them in touch with friends, family and work?
 
Do you have what it takes?
Yes? Then we're looking for YOU. We'd like you to join the team of our Product and Technology gurus in a support role reporting directly to 2 Vice Presidents of Product and Technology.
With its re-branding as the Un-carrier, T-Mobile's goal is to rewrite the rules of the wireless industry and become the most customer-friendly provider.  T-Mobile has changed the entire wireless consumer buying experience with a breakthrough offer structure and set of service offerings unrivaled by others.
We're looking for someone to complement our team and its goal by being just as pushy as we are about being the best and offering the best to our customers. You need to be enthusiastic and tuned into current trends in the wireless industry.
 
 

Responsibilities:

 

• This team is highly collaborative and team-oriented. You would be the glue to hold it all together and get things done. This includes maintaining a complex calendar, arranging travel and tracking expenses.
• Promotes collaborative relationships with other executive assistants across the company.
• Fields incoming phone calls and written communication. Selects appropriate response based on urgency and content.
• Delivers exceptional customer service to both internal and external customers.
• Maintains professionalism while serving as the gateway to the SVP; enables business rather than prevents it.
• Oversees the arrangement of meetings and video conferences. Schedules meeting space, catering, audio visual equipment and other tools as needed.
•  .
  
  Qualifications:
  
  Qualifications:
• 4-7+ years of experience in a similar role including several years supporting senior executives.
• Bachelor's degree preferred.
• Comfortable with constant change, including frequently shifting calendars.
• Ability to manage competing priorities with grace, while displaying a professional demeanor.     Demonstrates extreme flexibility and willingness to serve on call.
• Well-developed social skills, intelligent, clear-thinking, resourceful.
• Demonstrates expert ability to proactively prioritize, plan, schedule and organize multiple projects simultaneously.
• Emotional maturity: respects others' point of view and is in control of emotions. Skilled in conflict resolution.
• Adept at using a variety of mobile communication devices including tablets. Highly proficient in the use of texting and instant messaging. Advanced knowledge and use of MS Office (Word, Excel and Outlook). Intermediate PowerPoint skills.
• Demonstrates expert level understanding of correct grammar and is able to fluently convey complex issues in written correspondence.
• High level of interpersonal skills and emotional intelligence.
• Employs strict discretion in sensitive situations and exercises solid judgment.
• Self-starter who listens well and is able to recognize and navigate the nuances of circumstances. Confidently moves forward in ambiguous situations and operates with minimal direction.
• Applies analytical rigor in solving difficult problems. Able to review, analyze data and determine the best approach.
• Able to perform well under extreme pressure
• 
  
  Company Profile:
  
  As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com
  
  EOE Statement:
  
  We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
  
  
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