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Salesforce and Systems Administrator at Accredited Debt Relief (San Diego, CA)

Salesforce, Call Center and Systems Technical Administrator

Accredited Debt Reliefs team spirit and culture is what really sets us apart as a company. We are one of the nation's largest and top rated Debt Consolidation companies in the US, and was recently awarded as one of San Diego's Best Places to Work by the San Diego Business Journal! Were a company that loves what we doand we have fun doing it!

Why Join Us?

We are looking for great people to join a fast-paced, growing, and innovative business. We offer:

Competitive salary

  • 401(K) match
  • Benefits package that includes medical and dental
  • Career advancement
  • Business casual environment
  • Free coffee & snacks
  • Quarterly team events
  • Modern campus with amenities

Roles and Responsibilities:

  • Must have hands on experience in APEX development , platform, Integration Techniques (SOAP /REST/BULK API ) , Data Migration ( SF Data loader/ ETL tools) .
  • Must have hands on experience in SALES / SERVICE cloud implementations , Salesforce 1 ( Mobile implementation) and Lightning experience.
  • Must have experience in SF application functional and technically as admin
  • Able to adapt Business functionality to SFDC out of the box and potential places for customization Sales /Service Cloud
  • Able to Evaluate and suggest app exchange products
  • Familiar with Five9s installation, call flows, queues and other user administration functionality
  • Familiar with Five9s API and active integration with 3rd party products
  • Execute projects to create a secure network at Accredited Debt Relief. This would include locations in San Diego (primary), and Houston + Boston (secondary)
  • Help oversee the security (technology & physical building in San Diego and Houston), integrity, disaster recovery and business continuity plans and requirements
  • Help rollout systems and upgrades; patch management, desktop security.
  • Familiarity with Scripting, SSO and similar technologies
  • Perform troubleshooting; technical support; and maintenance of third party commercial client-server applications; custom .NET applications; Microsoft operating systems; Avaya telephone systems; and all other related information and office automation systems.
  • Administer Palo Alto firewalls, Aruba equipment
  • Install, configure, maintain, and troubleshoot desktop computers, WAN and LAN equipment, local printers, scanners, copiers, and other peripherals as needed.
  • Resolves elevated Help Desk incidents, change management requests, or problem tickets as assigned.
  • Manage all system logs for performance, security, and troubleshooting to include but not limited to: operating systems, backups, client-server applications, and other software or hardware as needed.

Basic Qualifications: 

  • Bachelors degree in Computer Science, Mathematics, or related field and
  • Four (4) years progressive experience as a Systems Administrator or related capacity in a medium sized organization with a structured IT department
  • Network Administration experience is a must, including TCP/IP, Firewall, Routers, etc.
  • Experience working with call center systems

Preferred Skill Requirements:

  • Amazon certification, experiences in configuring and managing Cloud Hosted business solutions, including, Google Suite, Office 365, etc.
  • Any Microsoft certification

by via developer jobs - Stack Overflow

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