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UX Designer - Help create great apps at FinancialForce.com (Harrogate, UK)

About the role:


The company and the role of design are maturing rapidly at FinancialForce and we seek experienced User Experience designers to help us further embed design techniques into every product decision.


You will form part of a scrum team working alongside a product owner and our software engineers. You will be accountable for ensuring that our users’ needs are well understood and our products feel familiar, inspire confidence and make users productive.  


The role demands a high functioning professional, capable of becoming a vital member of our cross-product design team collaborating on project work, supporting each other’s efforts and setting the design direction at FinancialForce.


Design skills:


Interviewing users.  You are confident interviewing users remotely or in person to understand their expectations, motivations and challenges.


Identifying patterns and user journeys.  You are not phased by complex business processes.  You know how to synthesise insights from multiple sources to uncover the underlying user need and communicate these clearly, always thinking about end-to-end workflows.


Facilitating design.  You know that your team have great insights and ideas and you actively harvest these using collaborative techniques such as design workshops.  


Prototyping.   It’s on you to make ideas tangible, focussing on the level of fidelity that is appropriate for the problem in hand and always optimising for quick learning and decision making.  


Usability testing.  You know how to run a usability test and turn the findings into actionable improvements.  


Visual & interaction design.  You creatively solve problems, aligning with design patterns and principles to boost your efficiency.


Your approach:


Collaborative-first.  Your success and your team's success are intrinsically linked.  Your behaviours are centred around team success, and you expect the same of others.


Proactive communication.  You share your insights & ideas in a timely, compelling fashion, knowing that this informs and invites support.


Leadership.  You educate your scrum team on user-centred design techniques through your actions and communication style.  


Knowing designs value.  You know where the value in any design is and are able to clearly articulate this in prioritisation trade-offs.  


Standing your ground.  You know when and how to take a firm and persuasive stance, backing your position up with evidence.  


Moving quickly.  We work in Scrum, aligned to lean principles.  Things move fast and change often.  We haven’t found the silver bullet for complete UX and Scrum harmony, but we’re trying hard and making progress.  You will help us move faster.  


Product Knowledge. You will demonstrate a thorough understanding of application standards and solutions for enterprise software. You love complex systems and solve complex problems for intricate business processes.


The package:


A negotiable salary, up to 8% employer contribution, 25 days holiday increasing to a max of 30 plus bank holidays, life assurance, critical illness cover and free car parking.


The environment:


You will get the right tools to do the job - a MacBook Pro comes with the role.  The environment is relaxed with a Monday to Friday casual dress code, free fruit and snacks daily, breakout areas including Xbox / table tennis and subsidised gym membership. A substantial and generous benefits


by via developer jobs - Stack Overflow
 

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