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Senior Business Data Analyst at Brooksource (Austin, TX)

Sr Business/Data Analyst - Global Support Services

Brooksource is seeking a Sr. Business/Data Analyst for a 6 month contract to hire with one of their clients in North Austin. Theywill be responsible for the role of a trusted advisor to various global support services functions by delivering actionable insights through data and analytics into the day-to-day and strategic decision-making process. Key functional areas include service sales measurement, ops, digital media, and contact nurturing. This is an extremely high visibility role to drive global support services transformation and will involve tremendous learning in a fast-paced environment.

The analyst will also work on collecting, storing, processing, transforming and analyzing large sets of data from multiple, often disparate, systems, including data warehouse, source systems, and external third-party data.

Responsibilities include

  • Building effective partnerships with business stakeholders
  • Developing scalable data/reporting/analytics solutions
  • Extracting, transforming, and analyzing large sets of data
  • Gathering and effectively communicating insights
  • Passionate towards driving positive business impact through insights

Expectations

§ Interact with business leaders to identify key challenges and identify how data can be used to help resolve them

§ Consult with business leaders to evaluate, identify, and implement actionable business performance measures

§ Leverage Tableau and traditional SQL (or SQL-based tools) to develop scalable, non-production data sets required to meet business reporting and analysis needs

§ Write complex queries that profile, clean, extract, transform and merge a variety of data (e.g. customer, product, financial and web data)

§ Working knowledge and experience with big data technologies and tools (NoSQL, Hadoop, Python etc.) would be a plus

§ Leverage the data/reporting solutions to provide proactive insights that support company objectives

§ Prepare adhoc analysis for management/executives

Qualifications

Basic requirements

  • Bachelors degree from an accredited university is required

§ 4 years experience in business or data analytics

§ Experience analyzing large data sets using statistical and data mining techniques (data profiling, sampling, exploratory analysis)

§ Experience running complex SQL (or other programming language) queries  

Preferred requirements

§ Masters degree is a plus (Computer Science or Information Management preferred)

§ Experience with BI reporting and analytics tools is a plus (Tableau, Oracle BI, Sales Force)

§ Experience analyzing data and effectively communicating findings that clearly address strategic business questions

§ Proven experience in influencing data analytics programs using customer insights to drive pipeline & revenue growth


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