Position Overview
The Pre Sales & Implementation Engineer is responsible for technical support during the sales process and implementation of the following products:
· Goliath Performance Monitor
· Goliath for NetScaler
· Goliath Application Availability Monitor
It is not necessary for the candidate to have previous experience working for a software company in a pre-sales capacity. Historically, System Administrators, Citrix Administrators or IT Administrators have been a great fit for this position, because they are the target audience and users of our products.
All products are focused on the exploding cloud computing and desktop virtualization market. The Senior Product Implementation Engineer will conduct presentations, proof of concept evaluations and implementations for new customers as well as well as current customers such as American Airlines, Catholic Health Systems, Xerox, Office Depot, ADP, HCL, Verizon Wireless, UHS, Sunoco, Wall Street Systems and others. Our technology supports IT infrastructure and users no matter where they are located. Customers deploy our technology on premise, in the cloud or hybrid deployment.
Our market leading technologies are Citrix Ready, VMware Ready and Goliath is a member of the VMware Tap Program. Goliath Technologies products are deployed globally and utilized by cross vertical companies that range in size from SMB to Enterprise customers.
The large majority of presales and implementation engagements are conducted over the telephone using the latest web-conferencing technology.
Responsibilities and Skill Sets
· Provide web-based product demonstrations & proof of concept support
· Web based and some on-site implementation of Goliath Technologies solutions
· Team with channel partners to provide training, and product implementations
· Build relationships with customers and partners
· Work with the product management team to provide product enhancement ideas
· Assist current customers with product certifications, training and Q/A
Requirements
3-5 years minimum hands on experience with the following technologies:
· VMware vSphere
· VMware Horizon
· Citrix XenApp / XenDesktop
· Citrix Provisioning Services
· Microsoft Active Directory
· Microsoft Windows 2003 2008R2, 7, 8
· Microsoft SQL
· Microsoft Terminal Services / Remote Desktop Services
Other Skills and Requirements
· Strong presentation and customer support skills in a virtual environment
· Proficient verbal and written communication skills
· Excellent electronic correspondence skills
· Knowledge of how to use Salesforce or equivalent
· Working knowledge of Microsoft Office Applications and Visio
· Strong Organizational Skills
· BA/BS Degree preferred but not required
· Citrix and VMware Certifications preferred but not required
Total Compensation $70,000-$85,000 (Base + Incentive)
If you are interested in the position at Goliath Technologies and feel you are qualified, please forward your resume to: careers@goliathtechnologies.com.
by via developer jobs - Stack Overflow
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