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Director Intake Engineering at Comcast (Philadelphia, PA)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is looking for a Director of Technology Intake & Agile Development to join our exciting Xfinity Mobile team. XFINITY Mobile combines the nation's largest 4G LTE network, covering 98% of the U.S. population with 18 million Wi-Fi hotspots. As we continue to grow, we are looking for talented & passionate people.

As the Director of Technology Intake & Agile Development, you will be responsible for leading a team of Technical Business Analysts, Scrum Masters and E2E program execution experts. A successful candidate will have an established background in leading high performing teams, a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. Always ensuring alignment with corporate objectives, helping to prioritize the portfolio of projects based on capacity and ensuring that business owners have a full understanding of prioritization vs trade-offs.

So what's it for you? an opportunity to be your best self and grow as a world-class leader. At Xfinity Mobile, we're on a mission to create an innovative, diverse, and fun team that values each employee. We are excited about building innovative products and services to deliver groundbreaking customer experience. Our commitment is to keep our business at the forefront! We are glad you are reading this posting, we will be honored to have you join us in this amazing journey!

A day in the life of the Director, Technology Intake & Agile Development

This role is positioned within the Technology/Engineering function to insure all Engineering solutions are taken into consideration when key opportunities present themselves within Xfinity Mobile to ensure effective execution.
Expertise in communication at all levels of the organization and be responsible for recognizing and engaging key stakeholders quickly and early in the process.
Contribute to the success of Xfinity Mobile in achieving its goals & objectives by leading improvement initiatives.
Drive teams to meet or exceed those goals by providing superior cross-functional leadership and management in a matrix organization, facilitating issue resolution, problem-solving, drive consensus, contingency planning and decision-making.
Challenge the team to be innovative, make it safe to try new approaches, and take prudent risks. Coach the team to bounce back quickly from disappointments and drive long-term solutions to existing process related issues to prevent reoccurrence
Works with other team leaders within the organization to ensure all deliverables adhere to guidance, deadlines, and release standards.
Contributes to and actively participates in ongoing process improvement and driving agile best practices.
Communicates and establishes relationships with business partners, vendors, and other functional areas of the company.
Responsible for the management of Technology roadmap from Intake to delivery to production
Must demonstrate clear ownership of tasks and deliverables, possess 'quick start' abilities and be able to adapt to ever-changing business requirements and technology landscape.
Identify and resolve areas of uncertainty or conflict between Business Unit's and Functions in order to best support customer experience . Identify opportunities for and develop recommendations and strategies for continuous improvement optimization; lead those optimization efforts in collaboration with the business.

Experience with the adoption of Agile and Lean methods such as Scrum, Kanban, and scaling techniques in an environment where individuals are unfamiliar with the methodology.
Experience with new technologies as well as proficiency at using Agile Dev tools such as Jira, Confluence and other collaboration tools
Instill, promote and drive a process driven continuous improvement culture within existing businesses and establishment of appropriate structures and systems to deliver value to the customer
Other duties and responsibilities as assigned

Basic Qualifications
Bachelor's Degree or Equivalent in Computer Science, Engineering
Generally, requires 10+ years related management experience leading Engineering or Development teams.

Preferred Leadership Qualifications
Experience supporting multiple technical projects simultaneously
Strong understanding of the Software Development Life Cycle and Agile development Methodologies
Overall knowledge, skills, and abilities that reflect: leadership, business and financial acumen along with negotiation, organization and communication skills.
Demonstrated record of superior oral and written communication skills as well as experience at presenting to C-Level with poise, creativity and clarity
Ability to lead, influence, facilitate, mentor and advance a diverse group of leaders
Accomplished in building positive relationships with peers, suppliers and customers

Background in Software Development and Delivery. Ideal candidate will have a development background and experience with Amdocs tools and platforms.
Competent in Project Management and Portfolio Management, budgeting, and Business Relationship Management.
Practical experience in leading and successfully delivering large projects is critical. 5 years of Agile delivery experience. Full Lifecycle Project Management.
5 years' experience mentoring/coaching agile practitioners
Minimum 5 years' experience facilitating organization and cultural change for Agile transformation.
Demonstrated, successful large-scale Agile software implementations success
Experienced in the use of process design and analysis toolsets.
Experience in continuous improvement methodologies such as Six Sigma, Lean, Process Reengineering, etc.
The following certifications are desired, but not required: CSM Certified Scrum Master CSPO Certified Scrum Product Owner

Closing words from the Hiring Manager. As a leader at Xfinity Mobile, you need to be confident in your skills and ability to lead effectively, inspire employees and managers alike, by focusing on the following:
Delegation-Learning to accomplish things through others is an imperative part of effective leadership.
Communication-communication is one word for a whole host of skills: listening, creating clarity, body language and non-verbal cues, vocal tone and inflection, messaging and more.
Creativity-Creativity in a leadership role is about seeing people and situations through multiple lenses. A great leader has many strengths-among them being able to creatively approach problem identification and solving, inventiveness, brainstorming, and making connections.
Coaching & Development-The fundamental role of a great leader is developing more leaders. Believing in your directs and made them feel valued as a team member, gave them tough and candid feedback, put them in stretch assignments.
Decision Making-On good days the choices you make as a leader are easy. Most of the time, though? There are going to be tough calls to make, data to wade through, crises that pop up and unpopular decisions that need to be made. Learning how to make decisions quickly and confidently is important.
Teamwork & Collaboration-if you're rowing the boat in the same direction, you'll get there a lot faster. Leadership is about bringing out the best in a group and creating an environment where each individual team member can share and create something great, together.
Drive-No matter what your leadership style is, you've got to want to succeed in a challenging role. The desire to achieve something great and the ability to sustain that desire over a long period of time is a career maker. Status quo is not for leaders; the drive for excellence is.
Patience-Things will never go as planned and will take twice as long as you expect. People will take longer to catch on to things than you anticipate. The ability to move things along when you can and understand when you can't is a much-needed leadership talent. Patience, Grasshopper.
Finally, Authenticity-good leadership is always about authenticity. It allows your team to do the same, and diverse and inclusive teams have more commitment, creativity and fun than those where people are pretending to be someone they're not.

Comcast is an EOE/Veterans/Disabled/LGBT employer

by via developer jobs - Stack Overflow

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