Market Data Business Systems Analyst at Strike IT Recruitment Services (Atlanta, GA)

Required:

Daily

• Support and handling the market data issues on day to day basis

• Must have strong technical and functional knowledge

• Specific Knowledge on Market data apps like BBG, FactSet, Thomson, and Reuters

• Usage Understanding Troubleshoot on Biz Query. Understanding on BBG

• General knowledge on BBG industry knowledge / domain knowledge and terminology for this domain

• Expert Technical background Intricacies of desktop / Level 2 and level 3 support on desktop

• Must be able to troubleshoot desktop files system

• Expert in Portfolio Manager and understand the issues and then troubleshoot

            3rd party application support , troubleshooting applications,

• SQL knowledge is needed

Responsibilities:

Learn

• MDS applications and develop needed skills to support MDS clients on all MDS applications.

• Mentoring with another team member will be done until needed levels of expertise are reached.

• Analyze problems quickly in a potentially stressful environment and determine course of action to correct.

• Assists the client community in the acquisition, training, and use of market data systems as necessary.

• Provide support to other MDS members as needed to correct problems.

• Complete weekly administrative duties on time.

• Use superior customer service skills to ensure the clients needs are met.

• Assists with application deployment and upgrade when needed.

• Train clients on new and upgraded applications.

• Some travel will be required to assist team members or clients in other offices or for system upgrades.

by via developer jobs - Stack Overflow