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Senior Manager, Software Engineering at Comcast (Philadelphia, PA)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.



As a successful Sr. Manager in Comcast Technology & Product, you will do much more than manage applications, infrastructure, tools, and people you will be a servant leader of a team of Software Development Engineers supporting our Self Service and Digital Order Entry User Experiences of http://xfin.tv/2BwYksb! In this rule you will be leading a team that builds and expands software, infrastructure, networking, cloud technology, process automation and business insight capabilities that enable world-class operational excellence for our technology & business organizations. In addition to this, you will be a focal point for owning the end-to-end customer experience and will help channel product and service requirements from customers and stakeholders in Product, Engineering and Operations functional areas. The Sr. Manager will support an ordering platform that will empower all of Comcast's residential sales experiences-helping to improve our customer's experience with Comcast in every channel. This role will have a great degree of impact on business results and a team of talented professional engineers.

Core Responsibilities
-Oversees the planning and designing of software and web applications, including new programs, enhancements, and modifications.
-Provides guidance to the Software Engineering team and other departments in identifying product and technical requirements.
-Ensures projects are envisioned, designed, developed, and implemented following industry best practices.
-Serves as primary point of contact and liaison between Software Engineering and other teams.
-Directs implementation initiatives for new software products and applications.
-Organizes software update process for existing applications and coordinates the roll-out of software releases.
-Oversees code quality, pattern adherence, and the overall maintainability of the application.
-Manages deliverables to ensure adherence to deadlines, specifications, and budgets.
-Implements performance metrics and prepares period reports and/or proposals.
-Monitors and tracks project progress and reports findings to leadership team.

-Evangelist for Agile methodologies
-Evangelist for DevOps culture
-Ensures Web solutions are well engineered, operable, maintainable, and delivered on schedule.
-Ensures all engineers keep current with technological developments within the industry.
-Monitors current and future trends, technology and information in the web technology space that will positively affect organizational projects.
-Provides leadership and direction to department personnel from lower-level managers to non-exempt employees.
-Manages cross-project communications.
-Consistent exercise of independent judgment and discretion in matters of significance.
-Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
-Other duties and responsibilities as assigned.

Qualifications:
-Over 12+ Years of experience in the IT industry
-Excellent organizational, technical, financial, interpersonal and communication skills.
-Strong analytical skills with ability to think strategically and critically.
-Ability to work with all levels within the organization, including field service team members' management, cross-departmental teams and senior leadership.
-Experience working on an enterprise scale web application preferred
-Experience in administration of production environments in distributed enterprise wide solutions
-Experience in Availability, Capacity, Disaster Recovery planning
-Administered, maintained, developed and implemented policies and procedures to ensure security and enterprise wide data integrity
-Adept at developing strategic plans and working with large and distributed teams
-Familiarity with current software design methodologies including agile (scrum) development process.
-Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering or related disciplines; extensive, directly-related experience may be considered in-lieu of degree(s).

-Experience in Cable / Telecom is a plus.

Personal Characteristics:
-Ability to communicate technical details to wide variety of technical and non-technical audiences.
-Excellent organizational skills and attention to detail in an environment that requires regular evaluation and negotiation of priorities
-Excellent skills in emotional intelligence, influencing, and persuasion with individual and group stakeholders.
-Strong speaking, writing, collaboration and follow-up skills.
-Strong customer service, interpersonal and communication skills the ability to interact with many different people, internally and externally



Comcast is an EOE/Veterans/Disabled/LGBT employer


by via developer jobs - Stack Overflow
 

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