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Infrastructure Engineer at Faegre Baker Daniels LLP (Minneapolis, MN)

Faegre Baker Daniels has an opportunity for an Infrastructure Engineer to work with our Technology Delivery & Operations (TDO) team in our Minneapolis office. You will be part of a dynamic team dedicated to managing and maintaining the IT services, systems, and infrastructure across the firm. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.

What you would do in this job:

Build and support firmwide server and network environment based on current infrastructure and network architectural standards

Assist in providing support for SAN and storage related solutions

Develop preventative measures to deploy in the enterprise as proactive solutions or through root cause analysis for service interruption

Review system security patches and deploy appropriately across the environment

Assist in developing capacity and backup plans for all server and network equipment

Prepare and patch all servers approximately four times per years

Assess business and technology initiatives, providing consultation, technical support, and recommendations to optimally utilize the network and infrastructure systems

Develop and maintain non-production (development, testing, QA) copies of the production environments

Work with vendors to provide reliable network and infrastructure services to firm personnel, and assist in maintaining service contracts with same

Act as top tier escalation point for network and operational-related issues

Adhere to existing ITIL processes as documented by FaegreBD

Special projects and duties as assigned

Position Expectations

Strong commitment to client service
Ability to be on-call
Strong sense of urgency and professional dedication
Cooperation and the ability to collaborate in a team, including across offices
Ability to problem solve and use sound judgment
Excellent interpersonal, verbal, and written communication skills
Ability to work in a fast-paced, deadline-driven environment
Positive and professional demeanor

Company Benefits

Paid time for firm-sponsored volunteer events
37.5-hour work week with a one-hour lunch break
Professional environment and the opportunity to work with experts at the top of their fields
Variety of health plan options, as well as dental and vision plans
Generous paid time off
Dress-for-your-day dress code
Ergonomic sit-stand desks for a comfortable and healthy work environment
A newly-renovated collaborative working space
On-site wellness and fitness programs, including membership discounts at the STEELE Fitness gym in the building
Access to a rooftop garden for some sunshine during work hours
A centralized Town Hall area with a wide selection of vending and seating for lunch breaks and casual group meetings


Bachelors degree required, preferably in Computer Science or related area; 5+ years of hands-on experience may be considered in lieu of a degree

Industry certifications (e.g., CCNA or Network+) highly preferred

3+ years of hands-on network experience, including wireless support and troubleshooting, and administering a Microsoft network

Solid experience with Microsoft Back Office Servers (AD, Exchange, SQL, IIS) and VMware

Working knowledge of clustering, high availability, Windows patching solutions, security, NetApp SANs, or other enterprise backup solutions

1+ year of experience in network design, network security, and wireless and mobility solutions

by via developer jobs - Stack Overflow

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