Develops and executes assignments that impact multiple components / processes of the specified functional area of the Technology operation. Assignments are received in short- and mid-term outcomes that are of complex initiatives and regularly require the application of independent judgment and creativity. Operates within the context of defined operating outcomes.
Job Responsibilities
- Develops and executes operational activities that impact multiple components / processes of the Technology work function, and may include responsibilities, such as:
- Development and execution of deployment operations for large, complex pre-release, upgrades and current versions of software.
- Evaluating compatibility of programs with existing communications hardware and software features.
- Development of programs that establish and enhance standards.
- Improving and monitoring of highly complex features.
- Development of complex processes and interface requirements.
- Interpreting results and analyzing trends.
- Data development in complex areas of specialization and definition of acceptance criteria.
- Performs as subject matter advisor to functional area and may become actively involved, as required, to meet schedules and resolve problems highly complex in nature.
- Develops protocols to support established standards. May develop the technical “vision” and design specifications of assigned projects and may lead in implementation.
- Ensures that defects in assigned projects or programs are tracked and summarizes and presents findings to management.
- Shares information cross-functionally to improve workflow processes. Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced technology / business solutions.
- Participates in the development of technical/business approaches and new or enhanced technical tools.
- Provides subject matter expertise to less experienced team members. May participate in teaching and training members of the work team.
- May assist in live site support and incident resolution that may include on-call rotation.
Basic Qualifications
- Bachelor's Degree and at least 5 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar OR High School Diploma/ GED and at least 8 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar.
- Experience in Technology infrastructure, such as Network, Monitoring, Systems, Databases, etc.
- Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, Mathematics
- Experience identifying the relationship of bugs to software code
- Experience developing design specifications, test plans and protocols
- Knowledge of IT technologies.
- Experience mentoring less experienced team members.
- Experience in microservices
- Experience with containerized applications
- Experience with Kubernetes
- Experience with Azure or other cloud providers
- Experience designing and creating performance testing scripts using open source tools
- Experience with Dynatrace
- Experience in an Agile software development environment
Strong knowledge of network based applications with a view toward performance engineering
by via developer jobs - Stack Overflow
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