Sr Director of IT/Sr Network Engineer at Datum Technologies LLC (Orlando, FL)

Job Description

Director of IT/Sr Network Engineer

Description:

• The Director of IT/Sr Network Engineer manages the Engineering team and is responsible for the architecture, planning, set up, monitoring and ongoing operations of customer and internal IT infrastructure
• Encompassing local and wide area networks and server & networking hardware.
• The Director of IT/Sr Network Engineer is responsible for coordination with third-party providers regarding the acquisition and extension of services and facilitates change and issue resolution with third parties.
• The Director of IT/Sr Network Engineer is assigned as needed to support large scale roll-outs and maintain the stability of customer IT infrastructure and equipment.

Responsibilities: Manage a team of Engineers who

• Maintain existing customer IT infrastructure, log problems and troubleshoot systems and business applications to resolution or escalation
• Work in a team with stakeholders to understand requirements of new solutions and translate those into appropriate technical specifications for additions or changes to customer infrastructure and/or services provided by third parties
• Monitor customer infrastructure resources, notify stakeholders and plan for IT optimizations and future requirements
• Follow corporate policies and procedures and improves effectiveness by contributing ideas and opportunities for optimization resulting in a positive impact on the customer
• Responsible for special technical projects, IT roll-outs and infrastructure rebuilds for customers
• Utilize knowledge base, FAQ’s, teammates and all other available resources to aid in incident resolution in order to resolve customers’ issues effectively and efficiently
• Identify and learn appropriate software and hardware used and supported by the organization
• Perform post-resolution follow-ups to help requests
• Contribute to the overall team effort in the achievement of established SLA’s
• Consistently meet and exceed established benchmarks in performance set forth by management for all Network Engineers/System Admins

Knowledge & Experience:

• Bachelor's Degree or five (10) years of relevant experience in the Information Technology field
• Possess a proven ability to Manage complex problems and provide solutions
• Self-starter and able to effectively triage issues to determine if escalation is required
• Microsoft/Cisco/Network Certifications (MCSE, MCSA, CCNA, CNA, Net+, A+, etc) Preferred.
• Experience in Virtualization technologies (Hyper-V, VMWare, Azure, AWS)
• Advanced Firewall Experience (Sonicwall, Meraki)
• SAN, NAS, DAS Storage Technology
• Proficient in Windows 7/10, Windows Server 2008-2016
• Strong background in design, installation, configuration and problem analysis of Microsoft products including Active Directory/DNS/DHCP, Microsoft Exchange 2013, Office O365.
• Excellent oral and written communication skills and ability to effectively interact with team members, senior management, vendors, consultants and internal/external customers

Company Description

Datum is a full-service technology consulting partner and provides all-inclusive IT solutions to clients nationwide. Founded in 2003, Datum integrates best-of-breed technology solutions with specialties in the multi-unit restaurant market. Headquartered in Sarasota, Florida. For more information, visit http://bit.ly/2INOQNS.
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