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Linux Admin at ALOIS LLC (Los Angeles, CA)

Job Description

 Roles & Responsibilities:
  • Hands-on experience in configuring and administering Linux Red Hat Enterprise 7 ( DNS, DHCP, Networking, High Availability etc)
  • Maintenance, patching, security practices for Linux/Unix Experience in Troubleshooting Performance Issues of ubuntu, CentOS etc.
  • Should have exposure to Backup and Restore of Linux OS.
  • Maintenance, patching, security practices for Linux/Unix.
  • Identity Access Management in Linux ( User creation, deletion etc).
  • To adhere to quality standards, regulatory requirements and company policies
  • Hands on Experience on HPE Synergy Platform, which include managing chassis and blades, maintenance, working with vendor for code upgrade etc.
  • To provide support for on call escalations and doing incident & problem management
  • To independently resolve tickets & Ensure that the agreed SLA of ticket volume and time are met for the team
  • Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
  • Root Cause Analysis and design process to make avoid re-occurrence in future.
  • Exposure to DR implementation and management - Perform Capacity and Performance management.
  • Must to have VMware ESXi exposure (Hypervisor, HA, DRS, SDRS, clustering, Distribution Switch etc)
  • Demonstrate case management skills for each case by resolving various issues quickly and proactively involving resources as needed to achieve high customer's satisfaction
  • 7+ years doing enterprise technical support in storage or backup verticals, including advanced issues such as snapshots, replication, data recovery, networking, and VMware administration.
  • Automation is a big plus using Python, Bash & Ansible.
  • Hands on Experience using on AWS EC2 instances, Block Storage, NFS, S3, High Availability Zones, Disaster Recovery etc.
 
Secondary Skills:
  • Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills
Knowledge on Storage Platform like Pure and Netapp is a Big Plus
by via developer jobs - Stack Overflow
 

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