Linux Admin at ALOIS LLC (Los Angeles, CA)

Job Description

 Roles & Responsibilities:

• Hands-on experience in configuring and administering Linux Red Hat Enterprise 7 ( DNS, DHCP, Networking, High Availability etc)
• Maintenance, patching, security practices for Linux/Unix Experience in Troubleshooting Performance Issues of ubuntu, CentOS etc.
• Should have exposure to Backup and Restore of Linux OS.
• Maintenance, patching, security practices for Linux/Unix.
• Identity Access Management in Linux ( User creation, deletion etc).
• To adhere to quality standards, regulatory requirements and company policies
• Hands on Experience on HPE Synergy Platform, which include managing chassis and blades, maintenance, working with vendor for code upgrade etc.
• To provide support for on call escalations and doing incident & problem management
• To independently resolve tickets & Ensure that the agreed SLA of ticket volume and time are met for the team
• Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
• Root Cause Analysis and design process to make avoid re-occurrence in future.
• Exposure to DR implementation and management - Perform Capacity and Performance management.
• Must to have VMware ESXi exposure (Hypervisor, HA, DRS, SDRS, clustering, Distribution Switch etc)
• Demonstrate case management skills for each case by resolving various issues quickly and proactively involving resources as needed to achieve high customer's satisfaction
• 7+ years doing enterprise technical support in storage or backup verticals, including advanced issues such as snapshots, replication, data recovery, networking, and VMware administration.
• Automation is a big plus using Python, Bash & Ansible.
• Hands on Experience using on AWS EC2 instances, Block Storage, NFS, S3, High Availability Zones, Disaster Recovery etc.

 
Secondary Skills:

• Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills

Knowledge on Storage Platform like Pure and Netapp is a Big Plus
by via developer jobs - Stack Overflow