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User-Experience (UX) Designer at DTTS (Mechanicsburg, PA)

Deloitte Digital - US Delivery Center (USDC)

Youve heard it before: digital has changed everything. Were all more connected, more informed, more interactive. We have more opportunity, but also more risk. Brands that want to succeed in this new world need a different kind of partner one that tears down the traditional model of creative, tech, and business services-in-silo. Thats what Deloitte Digital is here to do.

We dont just apply digital technology. We use it to uncover solutions for the most complex enterprise challenges to transform the customer journey. Deloitte Digital delivers a unique combination of our firms consulting capabilities, industry expertise and trusted methodologies, paired with cutting-edge creative prowess. Together, we offer the best parts of a creative agency and a strategic IT consultancy. From advanced preconfigured solutions and methodologies, to brand-building and campaign management, Deloitte Digital offers end-to-end solutions that ultimately bring power to the way our clients engage with their customerswherever they are on their journey.

We view every project through three lenses: strategy, technology, and creative. With any project we take on, we know that the value of our clients brand is in our hands. They demand solutions that mitigate risk, provide business value, and improve brand engagement. Deloitte Digital helps clients balance the allure of emerging technologies with the realities of their business, the essence of their brand, and the needs of their customers.

This helps us ensure that we deliver beautiful, functional solutions that meet, and exceed, our clients needs.

User-Experience (UX) Designer

You are the voice of the people. In all of your interactions with clients, project managers, designers, engineers, and more youll advocate for what users want, need, and expect from the products we create. Youre innovative, quick-thinking, and eager to learn more about whats happening in the interactive space. Your UX design skills are top-notch, and you have a knack for making the complex clear.

You will be working with our clients to understand their business requirements in the broader context of their digital strategy and advocate for the customer by developing intuitive interactions and easy-to-use interfaces.

Work Youll Do

* Identify and explain user issues (through user research, polls and interviews) and how they translate into optimizing user experience with the ability to transpose complex issues into simple words
* Translate concepts into user flows, user stories, user journeys, wireframes, mockups and prototypes that lead to intuitive user experiences
* Express clearly your ideas and present your design decisions in front of teams and clients
* Collaborate closely with the Digital Team as well as, marketing team and engineering teams
* Serve as an integrator between business needs and technology solutions
* Problem solve and offer ideas to solve client issues
*  Conduct relevant research, data analysis, and create reports
* Identify efficiencies and innovative approaches
* Maintain responsibility for completion and accuracy of work products
* Assist in proposal development as requested
* Develop your skills through training courses, mentoring, and daily interaction with Digital team
* Manage own personal and professional development, seeking opportunities for expansion of consulting skills and experiences
* Assist in bringing the user-centered design (UCD) process methods to design for various channels from concept through launch
* Collaborate with lead UX, product managers, design, engineering, quality assurance and clients to identify the best experience that meets user, business and technical needs
* Use interaction design and usability skills to make the complex clear, while understanding how it works behind the scenes and adjusting accordingly
* Identify design problems and devise elegant solutions.
* Make strategic design and user-experience decisions related to core, and new, functions and features.
* Take a user-centered design approach and rapidly test and iterate your designs.
* Ask smart questions, take risks and champion new ideas.

What You Need to Know

* Five or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
* Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus
* Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision
* Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
* A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
* Ability to iterate designs and solutions efficiently and intelligently.
* Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
* Be passionate about resolving user pain points through great design.
* Be open to receiving feedback and constructive criticism.
* Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industrys latest trends and technologies.
* Demonstrate excellent knowledge of user experience and interaction design approach principles
* Show the ability to connect user need definition with concrete business objectives and translate into functional and creative solutions
* Have experience in creating wireframes and be aware of technical and graphic design constraints
* Have experience in design tools such (e.g. Adobe Creative Suite, Sketch), wireframing tools (e.g. Balsamiq Mockups, OmniGraffle) and prototyping tools (e.g. Axure, iRise)
* Show excellent communication skills to be able to build strong team and client relationships as well as effectively pitch design concepts and articulate design decisions

We Want to Hear From You! Join Us And

* Team up with dynamic and energetic young professionals within a challenging and knowledge sharing environment
* Sharpen skills, work with industry-leading talent on a daily basis
* Have access to the leading digital network worldwide
* Step up in your career thanks to our remarkable client portfolio
* Be part of an incredibly fun and friendly, entrepreneurial culture within the overall Deloitte Digital Network
* Proven ability to effectively prioritize workload and meet deadlines
* Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
* Portfolio that shows examples of work you've done as well as how you got there, including but not limited to sketches, wireframes, user flows, interactive prototypes
* Expertise that spans across UX, web engineering, and design or the ability to speak the language . That is, you should feel comfortable talking to other UX and visual designers as well as stakeholders and engineers.

Are you a creative thinker that loves to be on the cutting edge, solving problems though technology and design? Do you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the government s most complex challenges? If so, Deloitte is the place for you! Help bring the power of digital technology to our clients and transform how they engage with their users. A career within our growing digital practice will offer you unique exposure to consulting capabilities, industry expertise and trusted methodologies, as well as cutting-edge creative prowess.

How youll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloittes culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloittes impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area youre applying to. Check out recruiting tips from Deloitte professionals.



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