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Solution Designer at Comcast (Philadelphia, PA)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

The Solution Designer is a member of an eCommerce and self Service team deployed to projects as the requirements and analysis phase of the SDLC is concluding, and technical analysis, design and planning is beginning. The resource must be able to:

Communicate and collaborate with many stakeholder groups, from executive sponsors, end users, and business analysts, to system analysts, software engineers, quality assurance testers and system administrators, to the enterprise architecture team members, ultimately brokering many different points of view to consensus and clarity.

Quickly assess requirements in various documented artifacts for gaps and ambiguity before a technical design can be fully depended upon.

Understand enterprise architectures, shared services and common components and their associated roadmaps, and how each may or may not affect detailed technical design and planning for a set of functional requirements in the later stages of the SDLC. Produce, describe and present technical design artifacts, include UML diagrams, particularly class diagrams, sequence diagrams & deployment diagrams


The Solution Designer will be responsible for interfacing with business units to understand their needs, working with various architecture and development teams to create a solution to meet the business need utilizing application and services infrastructure, and then working with impacted development and testing team(s) to ensure successful delivery of the proposed solution. Projects will include working with business needs for Video, High Speed Data, Digital Voice and other emerging technologies. The successful candidate will have excellent communication skills, both written and verbal, and a background in architecture and business/system analysis. Proven experience in requirements gathering techniques, use case definition, architecture diagramming, sequence diagrams, test planning/execution and system requirement analysis.

-Collaborate with business units requesting systems changes to clarify and document business requirements and business process flows
-Work with business to identify ROI of proposed changes/enhancements to systems
-Partner with Architecture and Development teams to identify feasible solutions and Services that meet the business need
-Document requirements, user stories, architecture diagrams, and sequence diagrams
-Conduct user interviews, JAD sessions, and other forums to define and capture requirements and design of the solution
-Collaborate with application development and test teams to ensure that use cases and system requirements are understood and actionable
-Utilize requirements management tools to maintain traceability between requirements, design elements, and development work
-Present solutions to business requesters, architects, development and testing teams
-Make informed decisions and choices based upon priority, business necessity and bottom line impacts
-Assess work effort, provide timelines for completion of work and deliver within set expectations
-Creates regular status reports

Creating and Delivering Solutions
-Solves moderately complex problems; takes a new perspective on existing solutions
-Proven ability to successfully handle multiple projects at one time and drive successful outcome with little supervision

-Responds to demands created by diverse tasks, complicated assignments and/or fluctuating volume of assignments by putting in time and effort necessary to complete the work
-Ability to produce the desired result in accordance with specified standards and department metrics
-Completes work assignments accurately and without substantive errors
- Assures that all aspects of each work assignment are present and properly organized
- Assumes responsibility for quality assurance of their own work
- Owns the project and problem resolution

Working Relationships
-Make informed decisions and choices based upon priority, business necessity and bottom line impacts
-Proven ability to understand business need and key business drivers and translate into technical solutions
-Identifies issues, assesses and communicates risks and mitigations; recognizes and engages escalation efforts as needed
-Ability to develop, maintain and strengthen partnerships with others
-Utilizes resolution skills to negotiate "win-win" solutions
-Contributes to the achievement of team goals; team player
-Keeps others fully informed using all available means demonstrating responsiveness and follow-through to customer needs

Minimum Qualifications:
- Minimum 5 years writing IT requirements experience in a complex work environment

- Minimum 5 years working in IT with SDLC
-Proficiency in documenting Use Cases, Requirements, Activity Diagrams and Sequence Diagrams in a technical environment
-Experience conducting JAD/RAD/AGILE scrum sessions
-Understanding of SOA and experience writing requirements in a SOA environment
-Strong analytical, critical thinking and problem solving skills
-Advanced proficiency with use of Microsoft Office applications including, Word, MS Project, Excel and Visio and other tools that facilitate the requirements gathering and design phases of the SDLC
- Ability to work and deliver under the pressure of deadlines and commitments to the customer
-Demonstrates professionalism in all areas of work
-Proficient at time management and meeting deadlines and flexible with changing priorities

Additional Preferred Qualifications:
- BA/BS or Associate degree in Computer Science or related field
-Experience in cable and/or telecommunications
-Experience writing code as a software developer
-Experience working on high volume web application.
-Experience working on digital ecommerce applications.

Comcast is an EOE/Veterans/Disabled/LGBT employer

by via developer jobs - Stack Overflow

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