MaxSoft is currently experiencing a period of unprecedented growth, as such we are looking to add an IT Systems Administrator to our internal Infrastructure team. The Infrastructure team is a tight knit group of skilled technicians that ensure the wheels never stop turning. The Infrastructure team are responsible for building, installing, maintaining and replacing a plethora of environments and systems whilst supporting a wide range of staff with varying needs from front line support staff through to system developers and engineers.
Day to Day responsibilities include:
- Provide level 1 & 2 helpdesk support
- Manage tickets, job priorities and process incoming calls
- Workbench repairs of desktops, servers and laptops
- Rollout of replacement desktops and laptops
- Working with senior engineers in implementation, repair and updating of servers
Desirable skills and attributes:
- Minimum 2 Years experience supporting Windows 7/10 PCs
- Experience supporting Networked PCs running windows based software applications
- Good working knowledge of Active Directory and Microsoft Exchange
- Proven ability to troubleshoot computer hardware issues
- Installing and troubleshooting Windows OS
- Tertiary or professional IT qualifications
- Excellent verbal and written communication skills and the ability to swiftly create clear and concise documentation
Please provide a cover letter along with your resume explaining why you feel you are the right fit for this role. The right candidate will have an innate willingness to learn and a knack for finding the root cause of issues in an analytical way. Some out of hours hours work may be required and as such a reliable method of personal transport is required for this role. You must also have a proven track record of flexibility and reliability and the skills to create clear, concise and accurate documentation.
In addition to the above, knowledge or experience in the below technologies is an advantage:
- Firewalls
- VMWare
- Anti-Virus software
- Backup Software
- Terminal Servers
by via developer jobs - Stack Overflow
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