Java Technical Support Consultant with Point of Sales at CYNET SYSTEMS Inc. (Orlando, FL)

Job Description

Job Description:

• Minimum of 5 years exp in Java, AWS Cloud & Android skills with Production support exposure is mandatory with 2-3 years onsite experience
• Excellent analytical and trouble shooting skills
• Should have commanding communication skills to manage customer & business team
• PCI & SOX- Knowledge of audit regulations and annual submission of required documentation
• Help Desk Support experience with a large client base
• Experience with Incident, Problem and Change Management procedures
• Support of all POS system integration points
• Develop and/or enhance any necessary tools for support
• "Feet on the Street support during upgrades and software releases, and also when necessary Site walks for new locations or changes
• Should be able to provide clear and concise communication, written and oral (including telephone communications)
• Willing to work on different shifts
• Able to independently work and provide technical & functional support
• ble to drive the escalation calls by gathering the required information and provide the status to all the stakeholders

Secondary Skills:

• Knowledge and experience with Incident, Problem & Change Management process in Service Now

Mandatory Skills:

• Domain Knowledge of Point of Sales (POS) is MUST & ability to understand few POS concepts like retail transactions, Promotions, Discounts, Menu screens, Mobile Ordering, Tips & Gratuities, Kitchen systems etc .
• Java, AWS Cloud & Android skills with sustainment/support knowledge.

by via developer jobs - Stack Overflow