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POSITION PURPOSEAs a Reliability Engineer Manager you will be responsible for building and supporting the application infrastructure of one of the largest eCommerce sites in the world. This will require you to maintain high site uptime while embracing rapid change and growth using a strong devops mindset of continuous delivery and site automation. This is a demanding role that requires deep technical knowledge, adaptability, hands on execution, and a ruthless drive towards higher levels of availability.In this role
You will have a maniacal focus on site uptimeEngineer application infrastructure that is reliable, efficient, and maintainablePartner closely with software engineering teams using a strong devops mindsetConstantly improve operational processes and efficiencyAutomate, Automate, AutomateMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES30% – Delivery & Execution: Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions Documents, reviews and ensures that all quality and change control standards are met Writes custom code or scripts to automate infrastructure, monitoring services, and test cases Works with vendors and partners for the successful implementation of critical tooling and platforms Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment Evaluates new technologies for adoption across the enterprise Participates in and leads review board sessions to drive consistency across the enterprise Fills in on product teams for engineers who are out of the office 10% – Support & Enablement: Fields questions from engineers, product teams, or support teams Monitors tools and participates in conversations to encourage collaboration across product teamsProvides application support for software running in production Acts as a technical escalation point for the engineers on the team 50% – People: Provides leadership, mentoring, and coaching to Software Engineers Attracts, retains, and develops top talent to build a world class Software Engineering Team Conducts annual and mid-year reviews by reviewing individual development plans and team feedback Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests Acts as a proponent of modern software development practices Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) 10% – Learning: Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problemsNATURE AND SCOPETypically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.ENVIRONMENTAL JOB REQUIREMENTSEnvironment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel: Typically requires overnight travel 5% to 20% of the time.Additional Environmental Job Requirements: MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.Additional Minimum Qualifications:Mastery of an object oriented programming language (preferably Java) Must be legally permitted to work in the United StatesEducation Required:The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience: 7+ yearsPhysical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Preferred Qualifications:7+ years’ experience building and supporting large-scale, business critical systemsPublic Cloud experience (AWS/ Google Cloud)Expert knowledge of at least one web application platform: WebSphere, JBoss, Tomcat, Apache, NginX, Varnish, Endeca,Expert knowledge of Application Performance Monitoring tools: Dynatrace, Splunk, Gomez, Coradiant, and TealeafExperience with continuous integration platforms such as JenkinsExperience with infrastructure configuration management tools such as Puppet and ChefMastery of at least one scripting language including Python, PERL, Ruby, ShellUnix/Linux power userBachelor’s degree in Computer Science or related fieldKnowledge, Skills, Abilities and Competencies:Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Develops Talent: Developing people to meet both their career goals and the organization s goals Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

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