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Specl 2, User Experience at Comcast (Philadelphia, PA)

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.



Job Summary:
Responsible for researching customer usability experience of digital
media. Reviews the initial web design; assesses usability, look, and
feel of the Web site. Creates simple demos of new tools and documents
functionality designed. Monitors the digital media form created to
determine traffic through the company Web site. Works with moderate
guidance in own area of knowledge.

Core Responsibilities:
Specializes in user experience strategy and design, as well as front-end
prototyping for web, mobile, and other digital delivery platforms;
helps drive the support and future development for the company's public
Web site and public digital communications channels.
- Coordinates and contributes to the experience design for external
digital communications and Web sites for the company, including content
development, user research, user-centered design processes, project
leadership, and user experience prototyping and development.
'- Assists with a variety of web and new media projects for the company,
and collaborates in special projects for the company where there are
additional needs for public web, new media communication and the use of
the company's public Web site.
- Assists in efforts to expand and enhance the digital delivery channels
of the company, improving the user experience for accessing current and
future publications, outreach, research, data, special projects,
speeches, education materials, multi-media content, and other types of
communications that support the mission of the company.
- Assesses product, user research, and design requirements.
- Analyzes relevant internal and external sites to determine best
practices. Develops, tests and refines prototypes.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.

Job Specification:
- Bachelors Degree or Equivalent
- Information Sciences, Technology
-
- Generally requires 2-5 years related experience



Comcast is an EOE/Veterans/Disabled/LGBT employer


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