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Enterprise Document Management Administrator at California State University, Northridge (Los Angeles, CA)

Enterprise Document Management Administrator

Analyst/Programmer II

IT Business Consulting Services

Full Time / $6000- $8500 / mo.

CSUN's Commitment to You

CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

About the University

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

Major Duties

Under general supervision, the Enterprise Document Management Administrator provides assistance of project management, strategic direction, analysis, technical support and consultation to the managers and staff across the university that utilize the Hyland OnBase Document Management System, DocuSign and other applicable systems. The incumbent works with the Senior Enterprise Document Analyst and university areas to help them move from paper-based records processes to electronic processes; develops workflow enabled forms; provides day to day application administration, troubleshooting and training; works with the Applications Development team in Information Technology to assist in development and support for a wide variety of projects that will utilize the OnBase, DocuSign, and other workflow enabled form applications; provides assistance of technical support to improve business functions for specific campus areas. Assists in administering and ensuring continuous operation and stability of the OnBase and DocuSign Enterprise systems, creates and/or implements enhancements to workflow enabled forms, scanning, interfaces, and users; is actively engaged with Hyland and DocuSign to understand new features and participate in OnBase and DocuSign user groups to stay current with best practices; monitors application and system health, performance, and capacity; and creates and maintains procedures and other documentation related to OnBase and DocuSign. Performs other duties as assigned.


Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis up to two years. Three years of full-time, progressively responsible experience administering OnBase and developing workflow enabled forms. Experience in project implementation and project management highly preferred.

Knowledge, Skills, & Abilities

Thorough knowledge of: programming and testing methods and techniques for software applications, using SQL, HTML, HTML Forms, Java Script, and OnBase; knowledge of specific industry standard applications programming language and systems analysis techniques; and generally accepted documentation methods. Thorough knowledge of PC/MAC based web browsers and related tools. Knowledge of general analytical methods, techniques and troubleshooting, as well as specific detailed knowledge and experience with various OnBase and DocuSign functions. Ability and specialized skills to: analyze problems; propose effective solutions; understand functional and procedural requirements; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others; make presentations; conduct meetings; provide user training; and prepare programming and user documentation. Good communication skills needed for meetings and other discussions with end users to gather and synthesize requirements.

Pay, Benefits, & Work Schedule

The university offers an excellent benefits package.

The salary range for this classification is: $4372 - $9877 per month.

The anticipated HIRING RANGE: $6000- $8500, dependent upon qualifications and experience.

HOURS: Full Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday.

This is a Regular position with a one-year probationary period.

General Information

This position is a sensitive position as designated by the CSU.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

How to Apply

Candidates should apply by completing the CSUN on-line application utilizing: link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.

Applications received prior to March 7, 2018, will be considered in the initial review and review of applications will continue until position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please visit the link below:

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services.

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