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Linux Operations Engineer at Royal Group LLC (Abu Dhabi, United Arab Emirates)


We are looking for a Linux Operations Engineer who is responsible for the operational support maintenance of our platform. The Linux Operations Engineer ensures maximum uptime of our deployments. He or she is also part of the escalation, issue triage and technical support processes. He or she will assist with prioritization of technical issues, escalations to engineering team, and coordinating resolutions.

Responsibilities and Duties:

  • Responsible for monitoring, supporting, and administering production environment with initial onboarding, upgrades and recovery;

  • Follow production support processes to document day to day support activities, contribute to knowledge base and improve our overall accuracy and efficiency;

  • Support our 24/7/365 always-up, always available production services;

  • Identifying opportunities that can improve efficiency of operations and IT processes.


  • Minimum 5 years proven work experience as a Linux Engineer, Technical Support Engineer or similar in a Linux production environment;

  • Ability to diagnose and troubleshoot complex technical issues;

  • Excellent problem-solving and communication skills;

  • Self-driven, motivated and results oriented, customer-centric mindset;

  • Bachelor’s degree in Information Technology, Computer Science or relevant field.

Technical Requirements:

  • Expert level experience with server-level operating systems Unix/Linux, facilitating high-level engineering;

  • Understanding of distributed storage systems such as, CEPH, EMC ECS, HDFS and protocols like FC, iSCSI, NFS, CIFS etc.;

  • You are knowledgeable of networks, routers, switches, firewalls with and deep understanding TCP/IP stack;

  • Strong developments experience with shell, Python etc.;

  • Experience with automation/configuration management using either Puppet, Chef or Ansible;

  • Knowledge and experience of OpenStack production design, operations and troubleshooting would be beneficial.

  • Develop and maintain system documentation, including diagrams, Standard Operating Procedures and work instructions

by via developer jobs - Stack Overflow

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