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Solutions Architect at Kasisto (New York, NY)

Kasisto, a FinTech startup, is on a mission to enable companies to attract, engage, support, and transact with their customers via human-like, intelligent conversations, anytime, anywhere. Kasisto’s conversational AI platform, KAI, powers omni-channel bots and virtual assistants with deep domain expertise across mobile apps, web, messaging platforms, and IoT devices.

Built with the deepest AI portfolio in the industry, KAI is an enterprise-ready platform with self-service tools to customize and continually improve consumer experiences and seamlessly add new features. The agile, modern platform saves companies time and money with easy customization, simple APIs and modern SDKs, deep learning, security and compliance, and fast deployment.

Some of the world’s most innovative financial institutions license KAI Banking including DBS Bank, Mastercard, Standard Chartered, TD Bank, Wells Fargo, among others. They are creating entirely new experiences to fulfill requests, solve problems, and predict needs for their customers with KAI-powered bots and assistants.

This position

We are looking for a hands-on Solutions Architect who who has a mix of advanced technology and strategic business acumen. The Solutions Architect applies advanced analysis skills and experience in principles of solutions design to conceptualize, shape, and define appropriate customer solutions.  You will work with clients, engineers, and internal and external stakeholders, to document, and prioritize business, functional, and system-level requirements for the development of Statements of Work for our Financial Services clients. The Solutions Architect will also perform technical and managerial responsibilities; including project management and leading engineering teams. You should feel comfortable communicating to various stakeholders, from executive management to engineers and customers when needed.  

What you will be doing

  • Provide technology leadership and oversight on design, development and implementation of our conversational AI platform.

  • Deliver artifacts, technical analysis documents and architectural designs that meet business requirements; oversees design reviews and frameworks.

  • Develops solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues.

What you need in this position

  • Bachelor's or Master’s degree in Computer Science or related field

  • 8+ years of hands-on design and development experience

  • Strong Java experience required - with proficiency in javascript, mobile development preferred

  • Familiar with Agile practices, continuous integration, writing testable code, performance analysis

  • Experience with Cloud-Based software

  • Experience with AI, NLP, or Machine Learning is a BIG plus

  • Ability to provide hands-on technical leadership, as well as experience with customer delivery management

  • Experience writing APIs

Location – New York City, Flatiron District

We welcome your cover letter with a description of your previous complete experience and your resume.  Applicants must be authorized to work in the US as we are unable to sponsor. Kasisto is an equal opportunity employer.

by via developer jobs - Stack Overflow

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