Federated Wireless is a dynamic, fast-paced, cutting-edge software company that is leading the wireless industry through the shared spectrum revolution. Federated Wireless is disaggregating the wireless networks to allow for new disruptive models for fast, low-cost cloud enabled wireless connectivity solutions. We are taking advantage of the latest cloud services and implementing advanced algorithms to fully automate service creative and delivery. We are looking for leaders who want to revolutionize the way wireless networks are built.
Federated Wireless is led by CEO Iyad Tarazi and a team of industry veterans who continue to build on this heritage, pioneering new territory in the commercialization of shared spectrum.
The Role:
The SysOps Engineer will work on deployment, operations and support of our Shared Spectrum Access system, a cloud based platform that enables low cost and high performance wireless networks for a variety of use case and applications. This person will work with our Development teams, Partners and customers to ensure successful platform integration, field trials, and operationalization of our solution.
Responsibilities
- Complete ownership for successful introduction of new features and capabilities into the production and partner environments
- Technical Customer Support for Production services
- Monitor and report on service quality and SLAs
- Execute and co-ordinate Interoperability testing to meet quality, capability, and efficiency goals
- Submit and track customer/partner issues and requirements for debugging and review
- Contribute to the growth of the test system capability as new features and capabilities are introduced.
- Enhance monitoring and automation frameworks, using Open Source tools
- Build relationships with both customers and partners to ensure effective communication, early availability of interfaces to the members, provide implementation support, and ensure roadmap transparency for Federated Wireless Products
Qualifications
- BS or MS STEM related education, with 1-2 years of experience on software based platforms
- Hands-on experience in troubleshooting field issues and tracking them to resolution
- Background in providing Technical Support to customers or partners
- Ability to contribute to functional and acceptance testing, as well as service deployment
- Experience with Agile development in AWS environment with understanding of software build processes, integration, and Production releases.
- Automation/Scripting skills a plus
- Knowledge of AWS services, REST services, UNIX, TCP, TLS
- Ability to understand detailed design documents and assist partners with integration
- Structured problem solving skills, troubleshooting, and communication skills
- Well balanced written and verbal communication that allow effective discussions
by via developer jobs - Stack Overflow
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