Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.
Systems engineering for a high volume, highly-visible analytics platform make this an exciting challenge for the right candidate.
Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment?
As a systems engineer on the Video Insight and Analysis (VIA) team, you will operate, support, and deploy solutions within the metrics collection ecosystem and real-time metric analytics and alerting platform. You will also employ your skills to deliver insights into customer and network behavior on a rapidly-growing video-over-IP platform. The VIA team is a small and fast-moving team of talented engineers who are innovating in end-to-end video delivery. We are a team that thrives on big challenges, results, quality, and agility.
Who does the metrics systems engineer work with?
VIA is a diverse collection of professionals who work with a variety of teams ranging from software engineering teams whose software integrates with analytics services, service delivery engineers who provide support for our product and operational stakeholders with all manner of information needs, and executives who rely application metrics for ad hoc reports and analytical dashboards. We are often called upon in a clinch when it comes to a measurability question that nobody else can answer.
What are some interesting problems you'll be working on?
Operate and maintain systems capable of processing millions of events per day, providing both a real time and historical view into the operation of our video-over-IP systems. Create and operate high availability systems and solutions. Work on high performance real time platform using real-time and historical data.
Optimize metrics gathering requirements and reporting for performance. Build rich visualizations dashboards that assist teams in quantifying their data. Provide operational reports and alerts to enable day-to-day business decisions.
Where can you make an impact?
The VIDEO organization is building the core components needed to drive the next generation of television. Running this infrastructure, identifying trouble spots, and optimizing the overall user experience is a challenge that can only be met with a robust big data architecture capable of providing insights that would otherwise be drowned in a sea of data.
Success in this role is best enabled by a broad mix of skills and interests ranging from distributed systems engineering prowess to the multidisciplinary field of metric analysis.
Responsibilities:
- Operate and maintain a highly available real-time metrics monitoring and alerting platform
- Develop solutions to real-time and off-line metric collecting from various customers
- Work with customers to establish baseline parameters and implement their requests.
- Work closely across the organization to facilitate measuring the applications and infrastructure
- Develop solutions for real-time issues including monitoring and feature requests
- Support 24x7 large platform for availability.
- Work closely with development for feature enhancements, requests and also to implement new functionalities
Here are some of the specific technologies we use:
- Linux
- OmniOS
- Time series Databases (TSDB)
- Git
- Nagios
- Slack
- Circonus
- Prometheus
- Grafana
- Graphite
- Sparc
- Splunk
- AWS
- Openstack
- Load Balancers
- GO
- Bash
- Python
- Perl
Skills & Requirements
- 5+ years systems engineering or systems administration experience
- Bachelors or Masters in Computer Science or related discipline or comparable experience in the industry.
- Experience in operation of large-scale distributed systems including operational knowledge of backend systems that participate in a complex ecosystem
- Some knowledge of metrics analyzation, related technologies and open source frameworks
- Good current knowledge of Unix/Linux environments
- Basic knowledge of scaled systems and how to administer and operate.
- Enjoy working with metrics metric analysis, metric quality, and visualization/dashboard creation
- Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly
- Great problem solving skills, with a strong ability to troubleshoot real-time Unix based distributed systems
- Adaptable, proactive and willing to take ownership of issues and complex tasks
- Keen attention to detail and high level of commitment
- Comfortable working in a fast-paced agile environment.Requirements change quickly and our team needs to constantly adapt to moving targets
- Basic scripting skill in common languages.
Nice to haves:
- Collection, transformation and enrichment with computing frameworks such as Spark
- Knowledge of Time-Series data and ability to explain to customers
- Extensive scripting skills in basic languages like GO,Perl
- Deep understanding of highly structured, speed oriented databases
- Analytics background with focus on application and system level metrics
- Dashboard/UI configuration skills
- Knowledge of common monitoring platforms such as Nagios
- Advanced Linux troubleshooting skills from application to OS level
- Deep understanding of JIRA and Kanban
- Proficient in documentation and writing technical SMOPs
- Understanding of high-availability systems and how to build and maintain
Comcast is an EOE/Veterans/Disabled/LGBT employer
by via developer jobs - Stack Overflow
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