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Principal Systems Engineer, VIPER Platform Infrastructure at Comcast VIPER (Denver, CO)

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly-motivated team environment? Do you thrive on solving problems that lead to unblocking issues with a service and or technology?

As a systems engineer focusing on compute, virtualization, storage and network solutions (collectively making up our cloud solution) for IP video technologies and services you will be responsible for architecting, design, development and analysis of technical products and systems. You will also be responsible for technical supervision of technologies related to compute platforms, virtualization, storage and network solutions for all systems infrastructure supporting IP video workflows in the VIPER lab and in the production environments. In this role, you will also be the resident subject matter expert for the VIPER cloud infrastructure. The VIPER Platform Infrastructure team is a growing and fast-moving team of world-class experts who are innovating in end-to-end video delivery. We are a team that thrives on big challenges, results, quality, and agility.

Who does the Systems Engineer work with?

The Systems Engineer is positioned as an integral part of the overall IP video engineering team and work very closely with all facets of the engineering organization. They work with core infrastructure development teams, quality assurance teams, service delivery teams and daily operations teams. We work with network engineers, systems administrators, software engineers, and a pile of technically-adept-but-not-actually-technical product folks. The systems engineering team is a diverse collection of software engineers, systems administrators, network administrators, puppet developers, and quality assurance engineers from all walks of life. We're a group of experienced technical minds who are the last word when it comes to solving problems encountered by our engineering and production support teams.

What are some interesting problems you'll be working on?

In your role, you will bridge the gap between various application development teams and infrastructure management, deployment and operations teams. You will lead the architecture and design of cloud infrastructure components. As a Systems Engineer you will supervise and manage systems engineers while collaborating with other engineering teams. Provide recommendations to improve deployment velocity of systems components in the lab and production environments. Lead the development of best practices to improve quality and reliability of the cloud infrastructure supporting IP video services. Lead reliability initiatives to better support development, integration engineering and QA teams by providing guidance to how best to test and certify various infrastructure components. Generate and validate documentation of systems architectures, systems solutions, configurations and troubleshooting guides for the VIPER Platform Infrastructure.

Where can you make an impact?

You'll be working with the best and brightest minds in Comcast to roll out a large-scale cloud based video delivery infrastructure that will power the next generation of television.Success in this role is characterized by a higher speed to market, with fewer customer-facing defects and outages.


  • Architect, design, recommend, develop, evaluate and implement technical systems infrastructure solutions to support development and deployment of advanced IP video technologies and services.
  • Provide hands-on systems level management and technical oversight for all systems supporting VIPER labs.
  • Manage systems engineers, assign, prioritize and balance project tasks.
  • Oversee configuration and capacity management of infrastructure domains for lab environments.
  • Monitor and maintain large-scale fault tolerant and distributed virtual machine and container farms, supporting various advanced IP video engineering teams.
  • Development of tools and/or processes for monitoring and managing virtualization and containers based systems.
  • Design and implement reliable, scalable and versatile lab infrastructure.
  • Develop and deliver self-service resource provisioning, providing a consistent user experience for VIPER IP video engineering and development teams.
  • Collaborate, support and implement forward looking designs provided by Platform Infrastructure Engineering.
  • Support Platform CI/CD Development initiatives to assist in the deployment, research and augmentation of platform automation in order to remove manual operations.
  • Foster cross-functional knowledge sharing and mentoring amongst the various engineering teams.
  • Tests and certifies firmware and systems releases for core infrastructure components provided by vendors.
  • Standardization and execution of load, fault tolerance, longevity and stress testing of systems.

Here are some of the specific technologies you can expect to use:

  • Operating Systems & Applications
    • CentOS, CoreOS Linux
    • Apache
    • Git
    • Bootstrap
    • Jira & Confluence
  • Virtualization Platforms
    • VMware vSphere, vCenter, vCloud, vRA
    • OpenStack
    • Kubernetes & Docker
  • Compute & Storage Platforms
    • Cisco UCS
    • Generic Compute
    • Distributed Object Storage
    • Cleversafe object storage
    • NetApp storage solutions

Skills & Requirements

  • 10+ years of hands-on experience in systems administration and engineering.
  • 3+ years of experience leading a team of engineers responsible for various infrastructure domains.
  • Excellent presentation and communication skills to explain system architectures and concepts to senior leadership.
  • Strong ability to prioritize, assign, track and shift team resources as needed for multiple projects.
  • Strong experience gathering requirements and supporting advanced software development teams in an agile environment.
  • Strong ability to collaborate with peers and stakeholders around system designs, capacity, road maps and resource allocation.
  • Strong experience with Capacity Planning and Infrastructure Monitoring.
  • Experience Data Center Operations planning and driving efficiencies across the infrastructure.
  • Experience with developing and enforcing standards and best practices in managing large scale cloud infrastructure.
  • Strong experience with infrastructure sizing and scaling dependent upon application load and demand.
  • Highly proficient in managing Linux based systems and cloud infrastructure.
  • Experience with a variety of Unix/Linux automation and scripting languages such as Python, BASH, Puppet.
  • Proficiency with the following:
    • VMware 5/6, CoreOS/Docker/Kubernetes
    • DNS, DHCP, PXE booting and Apache/HTTP
    • Blade server architectures, Generic Compute Platforms
    • NAS/NFS/Object storage technologies
  • Experience with OpenStack Cloud Computing.
  • Experience with CI/CD methodologies.
  • Experience with large scale infrastructure automation.
  • Experience with distributed system architectures.
  • Knowledge of Hyper-converged and Immutable Infrastructure.
  • Strong knowledge of networking concepts (VLAN, TCP/IP, Multicast, Unicast, OSI).
  • Strong communicator and able to clearly articulate complex issues and technologies.
  • Ability to propose systems design and configuration improvements.
  • Must be able to work independently, be self-motivated and handle multiple priorities.
  • Capable of supporting hundreds of systems both virtual and physical.
  • Ability to plan, organize and document complex system designs.
  • High attention to detail and strong ability to problem solve systems issues.
  • Willing to take ownership of problems and see them through to resolution for all escalations for systems infrastructure related issues.
  • Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets.

About Comcast VIPER (Video IP Engineering & Research)

VIPER(Video IP Engineering & Research), is a startup division within Comcast's Technology and Product Division and spun out from IP Video and online projects originated within Comcast Interactive Media is based in downtown Denver, CO. We are a cloud-based, IP video infrastructure that's been built to deliver a broad mix of on-demand video, live TV streams and an assortment of other digital media to an array of connected devices in the home.

Comcast is an EOE/Veterans/Disabled/LGBT employer

by via developer jobs - Stack Overflow

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