Site Reliabilty Engineer at Apple Inc. (Austin, TX)

This role will be responsible for designing, building, running, and monitoring cloud infrastructure to support a variety of mission critical systems. This is a highly technical, hands-on role that requires expertise supporting systems at enterprise scale. The candidate will deliver innovative solutions in key areas:

Engineering - continuously optimize secure, scalable and performant security tools and services
Reliability - drive fault detection and correction, performance and uptime at global scale
Monitoring - instrument systems to gain visibility and understanding of how they are performing at any time
Automation and orchestration to enable:
Accelerated infrastructure, application and software configuration deployment
Automated response to alerts or indicators of performance issues
Infrastructure as code

Key Qualifications:
5+ years of managing services in a distributed, mission critical *nix environment
Experience supporting infrastructure and services in public cloud environments (AWS, GCP, etc.)
Expertise with in both building and using log aggregation and distributed monitoring tools (Splunk, Elastic Stack, etc.)
Experience building and supporting containerized application technologies including Docker, kubernetes
Familiarity with CI/CD tools and deployment processes
Working knowledge of network protocols and network based services, including routing and network load balancing
Solid understanding Linux/Unix system internals, including kernel tuning
Proficient with various programming languages such as Python/Java/Ruby/Perl/Go for building automation or integration with APIs
Solid understanding and experience with centralized configuration management, coordination and provisioning technologies, such as Ansible, Chef, Puppet, etc.
Excellent communication skills, must be capable of working with cross functional technical and business teams and varying levels of management
Experience implementing and working with open source projects
Strong project management skills, including excellent presentation development
Must be capable of writing detailed solution specifications, diagrams, best practices/standards documentation, operating procedures, test plans/test reports, etc.

Description:
Build, engineer and support public cloud platform IaaS and PaaS services
Partner with application teams to provision scalable workloads reliably across distributed compute resources
Provide engineering and operational support for distributed systems and network based information security tools, including for configuration management and provisioning
Implement and maintain security controls within cloud computing environments
Work closely with development teams to understand application performance and behavior patterns to proactively monitor, tune and correct issues before they occur
Identify opportunities to improve security tooling reliability, performance and security
Develop tools and automation to eliminate manual and repetitive efforts

Education:
Bachelor of Science in Computer Science or equivalent experience

Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

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