Quality Engineer (Analytics Application Tester) at Elsevier (Philadelphia, PA)

As the world leader in Nursing Health Education, Elsevier improves healthcare by training and educating the next generation of healthcare workers. This Quality Engineering position is part of the Education Technology (EdTech) agile team (Dev, Quality, UX & Product) responsible for creating these world-class education products.

As a Quality Engineer you will be responsible for executing the EdTech Quality Engineering strategy for our Analytics Applications. 

You will work with peers to advise and actively take the lead in enhancing testing design and improve process standards, with a focus on effectiveness and quick feedback driven approaches. Delivery/Customer-focused testing and high-quality standards are paramount.

The successful candidate will sit on the Analytics Platform team, which provides valuable information to business stakeholders on product usage, allowing the business to operate in a data-driven fashion. Your role will include maintaining the quality of analytics micro-services, big data capture, and ETL data processing pipelines.

Key Accountabilities: 

• Drive the quality engineering strategy on the respective agile product teams
• Contribute to the API testing framework to ensure reliability of a multi-tenant RESTful microservices platform
• Use risked-based analysis to determine appropriate testing strategies, including regression, service integration, scope of sanity & smoke tests, performance & load testing, and production validation scope 
• Work to deliver quick testing feedback in an Agile working environment
• Write scripts to test AWS managed services for data pipelines
• Write front end test automation for product team's apps to validate analytics implementations
• Coordinate with Product teams on various analytics implementations (Adobe Analytics, IMS Global Caliper for Learning Analytics, Pendo, and other Analytics technologies)
• Coordinate with Development to prioritize, troubleshoot, and fix defects
• Perform white-box testing and RCA of defects as needed
• Conduct team-wide exploratory testing sessions
• Participate in Continuous Integration/Continuous Deployment (CI/CD) release management and provide production validation as needed
• Maintain respective testing environments
• Attend customer user sessions, refining test cases to always be user-focused
• Maintain escaped defect targets

Experience :
2+ years of Quality Engineering experience

Skills

• White Box Testing
• Documentation and Communication
• Browser testing methodologies
• Release Management
• Critical Thinking and Attention to Detail
• Root Cause Analysis
• Learning Management Systems (Blackboard, Canvas)
• Familiarity with HTTP, Javascript, and Java errors
• Software engineering design patterns

Key Technologies
Java (RestAssured/TestNG/Selenium/Spring), JavaScript (Angular/React), Amazon Web Services, Scala, SQL, Adobe Analytics, Pendo, Git, JSON, Jira and Confluence, Bash, Python, New Relic

Additional Technologies
Jenkins, Kibana, Charles Proxy and/or Fiddler, Docker/Kubernetes, Selenium Grid, OpenShift, Linux, Github
Experience with Learning Management Systems (LMS) such as Canvas, Blackboard, D2L is a plus.

BS Engineering/Computer Science/Information Systems or equivalent experience required. 

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