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Downstram Process Support Analyst at Modis (Houston, TX)

Modis is seeking a Downstream Process Support Analyst, located in Houston, TX.

This is a long-term contract role, with a leading global oil and energy company.

The individual in this position will support Operator Training Simulator (OTS) (e.g., Aveva DynSim & Unisim) and Crude Assay (e.g., [Schneider Electric] Spiral CrudeSuite) software systems deployed within the company. Update users on application changes.

Scripting unattended and silent application installations in SCCM when new application versions become available

Provide ongoing support, technical knowledge and consulting services on the application

Troubleshoot technical problems, performs diagnosis, resolution and recovery

Provide general application technical support\maintenance\installation help

Monitor application performance

Raise issues and system improvement possibilities as needed

Provide consulting services to business and other Client IT teams in terms of application functionality, usage, security, controls and others

Develop/update/maintain technical instructions/documentation

Maintain development environment

Coordinate application user acceptance testing with business custodians

Participate in weekly support calls with vendor and business custodians

Generate and provide test data

Maintain both internal and external application support documentation

Technical Skills:
Aveva product - DynSim

Spiral Product CrudeSuite support

Honeywell product - Unisim support

SQL Queries / SQL Server Administration

Packaging Scripting (e.g. VB, Batch)


General Debugging / Windows Utilities (e.g. Process Manager, RegMon, Perfmon, Registry)

Overall Configuration

Client/Server Model


Basic Commands (e.g. ping, traceroute, ipconfig, etc.)

OS Administration

Troubleshooting Java applications (e.g. JRE, JVM)

Security & Controls

Agile (Scrum)

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

by via developer jobs - Stack Overflow

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