Project Manager at OYO (Dallas, TX)

At OYO, we seek dynamic individuals with a strong customer-focus to help us become the most-loved hotel brand in the world

The Project Manager role ensures that during the implementation phase of our new hotel properties we have a successful launch of all hotels on all the proper channels. This role is key for the growth of OYO in the US. The ideal candidate needs to be very organized and demonstrate an ability to manage multiple projects in tandem while maintaining the utmost customer service. The project manager position is primarily an external partner facing role and will report directly to the US Head of Distribution.

The main responsibility of this role is to manage project implementations across small and large partners within your assigned portfolio and ensure new OYO properties are listed and optimized.

Responsibilities

• Manage hotel go live across the US coordinating with multiple internal and external partners in assigned territories and channels

• Work with partners to understand their requirements and how OYO can be prominent on their channel

• Communicate and partner efficiently between operations, transformation, and channel partners to facilitate positive go lives for all hotels

• Help with hotel pre-sales when possible

• Partner with each channel partner to work through a project plan

• Actively identify and address any delays

• Lead weekly go live meetings

• Track the status of each partner and ensure that all teams understand where the partner is in the go live process documenting risks or issues related to the go live

• Collaborate with partners and internal verticals to ensure key dates are met

• Help manage and prioritize the pipeline with the channel representatives on when go lives will take place

Qualifications

• Previous management experience is a must

• Background in B2B, affiliate, or account management

• Knowledge of the online travel industry

• Account management or similar relationship management experience required

• Online marketing, affiliate marketing and travel industry experience

• Analytical thinker and problem-solver, someone comfortable performing data analysis and making decisions based on the results

• Ability to thrive in some ambiguity and the unknown that comes with a start-up culture

• Strong communication, relationship management, and negotiation skills

• Online retail or category management experience preferred

• BA/BS, or higher, from an accredited college or university preferred

• 5 - 7 years experience working within the online travel industry or within a consulting firm preferred

• PMP certification is a plus

OYO Rooms is an equal opportunity employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity. We are committed to and excited about a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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