Sr. Sales Engineer at Forcepoint (Detroit, MI)

Essential Functions

• Provide pre-sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of Forcepoint products. Refine and research technical requirements of the opportunity

• Assist the sales team in aligning Forcepoint solutions to a prospects desired business outcomes, which includes qualifying opportunities, understanding requirements and challenges, and providing experience-based guidance and expertise to the prospect.

• Participate in sales conference calls and prospect visits, providing product demonstrations in person and via Zoom, and working with prospects at both a technical and business level to show how Forcepoints solutions can provide value to them.

• Possess demonstrable skills in customer-centric selling and a proven track record using it to help a large enterprise security company drive revenue.

• Provide exemplary Pre-Sales technical expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going technical consultation

• Facilitate technical escalation management within accounts, and demonstrate a desire to continue to drive customer success beyond the sale.

• Work in conjunction with Sales, Marketing, and Product Managers, the Sales Engineer (SE) to be the technical bridge between our Sales Representatives and their Pre-Sales customers

You must possess the below minimum qualifications to be initially considered for this position. Qualifications listed as preferred or additional will be considered a plus factor for applicants.

Minimum Qualifications:

• Bachelors degree or equivalent experience

• 3+ years of experience as a Sales/Systems Engineer in the cybersecurity industry

• Excellent knowledge of security solutions and technologies, including two or more of the following:

• Web security / proxy solutions

• Data loss preventions solutions

• CASB solutions

• Anti-virus, anti-malware, anti-spam and anti-spyware solutions (Gateway and SaaS)

• Email security solutions

• Experience setting up or administering Virtualization software (ESXi, HyperV, AWS, Azure), Windows based environments (AD, Domain Controllers, SQL Server) and Enterprise grade Security Software.

• Experience with both cloud-based and on-premise solutions

• Demonstrated ability to make and take responsibility for decisions on major technical issues

• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives

• Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Forcepoint products and solutions

• Resilience and ability to handle stressful situations effectively while managing several tasks

• A self-starter and proactive leader willing to display initiative with common sense

• Results-driven and committed to outcomes rather than output

• Capable of developing empathy and rapport internally with staff and with customers and partners

• Strong work-ethic and committed to quality

• Disciplined, organized and methodical in approach to tasks and activities

Preferred Qualifications:

• A TEAM player who acts with urgency, commitment, and high integrity

• High-energy, self-motivated individual with outstanding professional, sales, and technical capabilities

• Comfortable contributing at all levels within targeted accounts, CxO level to individual contributor

• Previous experience in Information Technology with emphasis on managing a distributed environment supporting disparate systems and/or providing Pre-Sales support in an equivalent environment

• Open to travel

• Previous Pre-Sales experience working for web, email, or cloud access security vendors and/or hands on experience working with and administering these types of technologies.

by via developer jobs - Stack Overflow