Technology Support Analyst
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloittes Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.
Work youll do
Youll be responsible for maintaining end user relationships at all levels of the organization while providing technical support to Deloittes mobile workforce locally, at client engagement sites, or other locations as required in a 24 hour x 7 day environment. You will have the opportunity to utilize your exceptional customer service and technical support skills to solve problems with laptops, printers, software, and mobile telephony devices. You will also have the opportunity to showcase your presentation skills through the delivery of training related programs to the user community.
The team
Information Technology Services (ITS) helps power Deloittes success. ITS is the engine that helps to drive Deloitte, which serves many of the worlds largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services internally including:
* Cyber security
* Technology support
* Technology & Infrastructure
* Application development and management
* Relationship management group
* Strategy
* Deployment
* PMO
* Financials
* Communications
For more information on ITS, you can visit our dedicated recruitment page at http://bit.ly/2Bh5yzC.
Technology Support Services
The Technology Support Services (TSS) team is ITSs first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, TSS provides hands-on support to Deloitte employees.
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