Grid Dynamics' IT department is looking for a Junior IT support engineer. The position includes various tasks on local IT/user support, working as a part of a larger IT team, and contributing to various IT projects within the Company.
Responsibilities:
- Workplace maintenance
- OS imaging
- Std procedures including information security requirements
- User help
- Taking part in hw procurement business process
- User support and troubleshooting
- Grid std applications
- Software development specific applications
- Basic network troubleshooting
- Taking fair share in IT production svcs
- User accounts
- Accounts/aliases/access rights maintenance
- Basic infrastructure support
- Legacy VM infra
- Cloud infra
- Std IT location supporting infra
- Taking part in 24/7 shifts (during working hours, could be on-call during daytime)<span
Requirements:
- MacOS: hands-on experience
- Windows: basic AD skills
- Linux/Unix: normal level of understanding system concepts
- Networking: some level of understanding of L[123] network design and troubleshooting
- Virtualisation: some level of understanding of concepts, types, and hands-on experience
- Hardware: good level of understanding and troubleshooting
Would be a plus:
- Experience in IT support
- Working with service desk systems
- Advanced Windows knowledge
- Experience with Google Apps for Business (G Suite)
- AWS
by via developer jobs - Stack Overflow
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