Arm are undergoing an exciting change in IT through moving to an Agile and service orientated framework. We are seeking an enthusiastic individual with Agile experience, to work within the IT Service Operations team. You will be responsible for operation of Change and Configuration management.
Essential Skills & Experience
- You have extensive process management experience in an IT environment that utilizes agile delivery and ITIL (Ideally in the change / Configuration space)
- You are a thought leader in the best practices in change and config management
- You have implemented a CMDB (from requirements, process and usage)
- You are an excellent stakeholder manager with brilliant communication skills. You have good attention to detail and accuracy
- You are proactive and self-motivated, with a can-do attitude, and can juggle conflicting and changing priorities whilst meeting deadlines. You can work unsupervised and as part of a team
- Implemented and ran change in an agile environment
- Worked with service now as an ITSM tool
- SIAM foundation
- You have worked with external partners to delivery IT services
- ITIL 3 Intermediate Certification in Service Operations or a BSC in Change Management
Arm is at the heart of the world's most advanced digital products. Our technology enables the generation of new markets and transformation of industries and society. We design scalable, energy efficient-processors and related technologies. Our innovative technology is licensed by Arm Partners who have shipped more than 50 billion Systems on Chip containing our intellectual property. Together with our Connected Community, we are breaking down barriers to innovation for developers, designers and engineers, ensuring a fast, reliable route to market for leading electronics companies.
by via developer jobs - Stack Overflow
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