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Org. Setting and Reporting
This position is located in the Software Products for Member States Unit (SPMS), Enterprise Application Center – Vienna (EAC-V), within the Division for Management (DM) of the United Nations Office on Drugs and Crime (UNODC), in Vienna. The incumbent will work under the direct supervision of the team leader (Desktop Solutions/Software Solutions) and overall guidance of the Chief of the Software Products for Member States Unit. The incumbent will participate in the development, implementation and support of sustainable and affordable IT solutions to be deployed in key government institutions in Member States.
Responsibilities
The Information Systems Assistant will perform the following specific duties:•Develop, test and debug windows applications and web applications using Microsoft .NET technologies (ASP.NET MVC, WPF, and Windows Forms); •Develop, test and debug web applications using technologies such as: HTML, JavaScript, ORM, SQL, Angular JS and other frameworks;•Independently liaise with users in order to get/analyse requirements;•Prepare technical and user documentation for deployed computer application systems, as well as training materials, and conduct technical presentations using UNODC standard tools: Lotus Notes, Visio and MS Office products;•Maintain functional specifications for computer application systems, programs and procedures developed and/or modified;•Provide support for deployed computer application systems including version management, deployment and data recovery;•Perform any other work related duties as required.
Competencies
•Professionalism: Knowledge of Microsoft .NET/C#, JavaScript, HTML, SQL language, database administration, database administration concepts including MS SQL, configuration, performance, security. Has good technical skills, the ability to participate in development and maintenance of applications and provide user support. Is able to analyse and interpret programme and project performance data and is able to draft reports. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations.•Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Builds consensus for task purpose and direction with team members. Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.•Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors on-going developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps a client informed of progress or setbacks in projects. Meets timeline for delivery of product or services to client.
Education
High School Diploma or equivalent is required, with certification in C#.NET technologies being an asset.
Work Experience
A minimum of 7 years of relevant technical experience in systems analysis, development and programming using Microsoft .NET/C#, ASP.NET and/or ASP.NET MVC, coupled with JavaScript, HTML and jQuery is required. Experience with SQL, Microsoft SQL Server and designing relational databases is required. Experience in Windows services as well as in test driven development is required. Experience in working with Windows forms development, Windows WPF is desirable. Experience working in a large multi-cultural, international, non-profit organization is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English is required. Knowledge of another United Nations official language is desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.
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