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Principal Infrastructure Engineer at HealthEdge Software, Inc. (Burlington, MA)

Principle Infrastructure Engineer; VMWare Automation

Position Summary:

The Senior Systems Engineer; VMWare Automation is responsible for designing and delivering VMWare automation services to all HealthEdge customers and internal departments.  The ideal candidate has hands-on experience managing complex infrastructure that runs applications which demand extremely high availability and performance.  This individual has a broad skill set and a curious attitude – the ability and desire to learn brand new technologies and adapt current skills constantly is critical to success in this role. 


  • Demonstrated expert on specific technologies or products; sought after technical resource for complex problems and able to effectively troubleshoot

  • Proactively identifies, recommends, and implements improvements to current processes and challenges faced

  • Effectively understands and can execute tactical assignments with limited to no oversight

  • Consistently participates in strategic planning

  • Effectively trains junior team members and peers on technology and process matters

  • Works effectively in a team

  • Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiously and drive to learn more and self-develop himself/herself

  • Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII


  • 8+ Years of managing and maintaining enterprise VMWare Environments

  • 4+ years on IT Automation such as Ansible; or other IT Automation Tools

  • Bachelor’s degree in Computer Science, MIS or related disciplines or equivalent work experience

  • Deep understanding of designing, deploying and troubleshooting client Windows and Linux-based servers using VMWare virtualization technology

  • Strong analytical and deep-dive problem solving skills across multiple disciplines. (HW, OS, Network, etc.)

  • The ability to prioritize and field tier III support requests, via ticket SalesForce, phone and occasional ad-hoc walk-ups

  • Management and deployment experience of 3rd party software platforms and solutions

  • In-depth experience working with the following technologies:

  • VMware vRealize Automation

  • VMware vRealize Orchestrator

  • VMware vRealize Operations Manager

  • Knowledge of Dell EMC Enterprise Hybrid Cloud; including the following technologies

    • VxRail Hyperconverged Hardware

    • VMWare VSAN

    • RP4VM

    • Avamar

    • Data Domain

  • Strong scripting skills in Powershell with the ability to develop and troubleshoot

  • Demonstrated experience leading a team of 10+ individuals in execution of strategic objectives and plans as well as running and maintain operations for 3000+ servers

  • Demonstrated experience doing capacity planning and managing to a system life cycle

  • Experience with information security frameworks, controls, and concepts including HITRUST, ISO 27001/2, NIST 800-53 rev 4., and/or HIPAA/HITECH

  • Familiarity with DevOps and Agile concepts; Super candidates are those with experience building a DevOps function

  • Familiarity with ITIL concepts and services, specifically change control, incident management, service delivery, problem management, and knowledge management

  • Flexibility to provide after-hours support on rotational basis

by via developer jobs - Stack Overflow

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