About Your Team
Our Professional Services team is a group of dynamic and creative individuals focused on creating and optimizing business capabilities to enable revenue growth. This is a great opportunity for a seasoned Client Solutions Engineer to collaborate with other departments and managers at O’Reilly to create a successful team and function from the ground up.
About The Job
The Solutions Engineer is a technical consultant who will be collaborating with our corporate clients to congure technical integrations between their systems and a variety of platforms within O’Reilly Media’s ecosystem. This includes single-sign-on integration, 3rd party platforms and reporting data feeds. They will work with developers in Platform Engineering to help clarify and prioritize feature enhancements that have been requested by customers and support our Enterprise Sales team by providing technical expertise and guidance in customizing our platforms to meet customer demands.
About You
We are looking for a seasoned professional who has a solid track record of supporting large, complex corporate clients. If you are interested in working with some of the biggest and most well-known brands in our industry, and pairing them up with the most innovative and forward-thinking minds in our professions, then we encourage you to contact us. If you are a creative, eager, and entrepreneurial individual who prides themselves on taking the needs of the customer and marrying them well to the success of the business, then we would denitely invite you to apply.
Minimum Qualifications
- Four-year college degree, or combination of relevant education and work experience
- 4+ years experience implementing enterprise SaaS platform solutions for external clients
- Proficiency in Python, Node.JS, Swift or other modern programming languages
- Experience managing a widely-used IAM platform such as ADFS, Auth0, Shibboleth, or Ping
- Developer-level knowledge of XML and JSON
- Knowledge of SDK integration and server-side APIs deployed in a Cloud environment
- Working knowledge of web front-ends using Javascript, HTML, and CSS
- Excellent spoken and written communication skills
Desirable
- Experience developing reporting and/or ETL tools for client facing data exchange
- Familiarity with search protocols, especially federated search or OpenSearch
- Project management experience with externally facing clients
- Experience mentoring and training team members
O'Reilly Media is an equal opportunity employer
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