Data Center Infrastructure & Serv Eng II at Comcast (Ashburn, VA)

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience.From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms.The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Job Summary:

Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies, and procedures. Works with moderate guidance in own area of knowledge.
 

Core Responsibilities:

Must be an effective communicator, both orally and in writing, and be able to discuss both cabling and networking issues with network users, administrators, consultants, architects and electrical engineers and make recommendations and set forth design proposals based on current and future network requirements.  Effective leadership skills to resolve conflicts and retain high morale amongst internal team as well as vendor teams.  Ability and willingness to adapt and accept change with strong decision-making skills to complete project successfully.  Strong team working skills; Develop and maintain excellent leadership skills including proactive, customer service oriented working relationships with all appropriate levels inside and outside the company.  Personal qualities to include integrity, respect for others, personal responsibility, and a passion to approach all aspects of the job with enthusiasm.

• Develop the floor, rack, overhead infrastructure, and fiber and copper connectivity layouts for multiple sites with technical design and evaluation services for owned, leased, and collocation data center facilities.
• Project Management, Vendor Management, Project Coordination & Reporting
• Responsible for the racking, cabling, and troubleshooting of equipment within the Data Center
• Responsible for the operational inventory of all Data Center equipment in DCIM Tools (Aperture & DC Track)
• Installs, maintains and troubleshoots Data Center IT Assets and Cabling Infrastructure
• Knowledge and experience of providing Tier I / Breakfix Server & Network Support
• Ability to provide remote leadership and direction within conference bridge environments
• Interface with & guide vendors to troubleshoot and install related server & network equipment
• Ensure all equipment is labeled in compliance with DCI&S standards
• Maintain work tools, copper, fiber and power cord inventory
• Monitor & Coordinate security access within the data center and raised floor environment
• Continued focus on streamlining Methods and Procedure for equipment deployment and implementation.
• Minimal direction required for job duties and high performance at all times
• 50%+ Travel Required / Properly manage company credit card & travel standards
• Be available to support 24 x 7 shift schedules 

This is a critical role to ensure the efficient and cost effective use of company resources.  Solid technical skills relative to HSD and Voice network engineering, planning and management including experience with IP routers, switches and CMTS equipment.  Advanced understanding of the IP protocol suite (e.g. ARP, IP, TCP, DNS, SNMP)  Strong grasp on server administration (i.e. Unix, Linux and Windows platforms).  Strong understanding of AC/DC power configurations and HVAC related thermal architecture.  Data Center planning and engineering.  Solid abilities using Microsoft Office, Aperture, DC Track, Power IQ, Visio.  Proven Data Center analytical skills & forecast planning.  Excellent written and oral communication skills.

Job Specification:

• Bachelors' Degree or Equivalent.  Engineering, Computer Science degree preferred

• Minimum of three (3) years’ experience in cabling infrastructure and network design of copper and fiber-optic cabling infrastructures.
• Possess a demonstrated understanding of fiber-optic and copper cabling technologies and the ability to successfully integrate the components of new and existing network infrastructures.
• Five plus years of experience in deployment and installation of switches, routers and servers
• Five plus years of experience in High Speed Data, Voice, IP and Data Networking.

• Knowledge of all aspects of power generation and power distribution including facility and cabinet based PDU’s, ATS’s, and UPS’s.
• Five plus years of DCIM Virtual Data Center Design, to include Server & Network Placements as well as Rack & Network Infrastructure builds, augments, future growth planning.
• Diverse knowledge of HVAC dynamics.
• Proven experience to effectively plan project installations and forecast infrastructure growth-including ordering supplies, maintaining inventory control, and documenting processes.
• Strong background in vendor management, managing installation teams and familiar with industry standards.
• Advanced knowledge of all current types of networking and server hardware.
• Demonstrated experience documenting policies and procedures.
• Proven analytical, problem solving and organizational abilities.
• Strong personal computer & IT skill sets, including but not limited to MS Office, Workfront, DCIM Tools, Engineering Design Tools such as VISIO, AUTOCAD and others.

Comcast is an EOE/Veterans/Disabled/LGBT employer

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