We are seeking a Senior Data Analyst for Service Data. As such, you will help an entrepreneurial business unit build smarter products for the automotive industry. You will be part of Manheim/Inventory Solutions —a $100+ million brand focused on automotive services and fixed operations. Manheim is part of Cox Automotive, Inc., a multi-billion-dollar collection of 25+ brands that enable smart, connected and enjoyable car buying, selling and servicing experiences. At Manheim, you will be part of the technology organization, and you will report to the Senior Manager in Data Integration.
Your Role:
• Perform analysis: Work on service, auction lifecycle of vehicle. Define business questions. Collaborate with engineering teams to identify data sources and queries. Tidy, clean and transform data. Analyze data and identify trends. Visualize data. Draw conclusions, present insights and tell compelling stories.
• Support data science: Help data-science and data-engineering teams perform and implement complex analyses. Select key problems to solve. Define goals. Source data. Share domain knowledge. Identify data features. Measure outcomes. Tune performance.
• Build data processes: Lead projects to build better data processes. Understand input data, output data and transformations required to bridge the two. Work with data suppliers. Design, build and manage processes to deliver required data. Ensure data quality. Help manage projects to build new, and to improve existing, data pipelines. Drive deliverables. Measure KPI. Report progress to leadership.
• Support product management: Understand opportunities and competition around service, pricing and repair data. Interview customers and stakeholders. Research new features and sources of product differentiation. Be the liaison between technology and product strategy. Define KPI. Be technology’s go-to person for questions related to Operational Data, integration with other systems.
Qualifications
• 10+ years of performing analysis and building data processes
• 5+ years of working with automotive industry
• Bachelor's degree in math, science, computer science, economics or statistics. Master's degree preferred.
• Power user of the MS Office suite, including Excel and PowerPoint, for doing business analysis.
• Understanding of data science and product management
• Passion for analysis and focus on business results. Entrepreneurial mindset.
• Effective written, listening and oral communications.
• Collaborative nature and the ability to balance vision and execution.
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