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Sr. Systems Administrator at Comcast (Centennial, CO)

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Comcast Technology Solutions (CTS), is the leading provider of online video publishing and management solutions. Media companies rely on our cloud-based video platform as their open, central hub for managing, monetizing, and syndicating billions of internet video views each year. CTS services provide unmatched versatility for designing and supporting streaming video businesses on PCs, mobile devices, and TV. Some of our customers include SyFy, NBC Sports, National Geographic, Comcast, British Telecom, Travel Channel, and more.

High Level Core Competencies:

- Works with other members of cross-functional teams, joint ventures, third party vendors, company's Product Managers, and Marketing teams to deliver quality products in a timely fashion that meet defined requirements.

- Participates in Company product lifecycle process. Contributes to and/or creates product and technical requirements, detailed design documents including transaction, capacity and bandwidth models, systems definitions, and operational procedures as part of this process.

- Understands key business drivers and applies the knowledge of internal/external business issues to improve products and services.

- Anticipates and interprets customer needs, assesses requirements and identifies solutions.

- Interprets internal/external business issues and recommends complete solutions based on best practices and proven technologies.

- Solves complex problems. Takes a broad perspective to identify innovative solutions.

- Provides guidance for the performance and reliability of various cross-platform applications and services. Ensures that system failures are restored in a timely manner.

- Participates in the review of failures and provides feedback to prevent future occurrences.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Job Description/Responsibilities

Based at our Dry Creek facility located in Centennial Colorado, the candidate will provide engineering support within the Comcast Technology Solutions team . The team is responsible for Video on Demand (VOD) engineering operations support. The team is also responsible for managing, operating, and developing tools used to support the video platform including monitoring, configuration management, system automations and ad hoc scripts as needed. The preferred language for the scripting is Python. The infrastructure that enables these applications consists of Red Hat Linux, Windows servers, and third part appliances located across a couple of data centers. The bulk of the hardware is running Red Hat Linux. The team works with vendors and several cross functional internal teams, implements new systems and network designs, writes operational and service requirements, deploys new systems and software, operational activities, develops processes and best practices, performs research as needed, creates reports, performs monitoring, performs system administration for Red Hat and Windows, manages NetApp storage, and does analytics. Also, the VOD product is a proprietary system that requires application support and software administration (production support not programming). The expectation is that the candidate can learn the application and provide day to day support interfacing with a development team. Lastly, the team is an escalation point for operations groups and performs on call rotation for software and hardware support. On call assistance is required for this position.

Education Level: Bachelor's Degree or Equivalent

Field of Study: Engineering, Computer Science, Information Systems

Certifications: Linux/RedHat certifications (RHCSA, RHCE) are strongly recommended. CCNA, CCNP a plus

Skill sets:

  • System Administration in a multi-server environment (required)
    • Linux Red Hat 5+ recent years.
      • System performance analysis and tuning (server, storage, and network performance tuning)
      • Multipath I/O
    • Windows
      • Failover clustering
      • Multipath I/O
      • Performance analysis and troubleshooting
      • Active Directory
  • NetApp storage administration (required)
    • Array configuration
    • Experience with Fibre Channel zoning
    • NFS exports
  • Application support on large scaled platforms with high visibility 2+ years (required)
  • Wide Area Network technology proficiency (required)
    • Basic routing and switching concepts
    • Understanding of VLANs, subnets, firewall concepts
  • Extensive experience with Puppet (required)
    • Installation and administration
    • Extensive experience writing modules and maintaining configurations
  • Linux Shell and Python scripting proficiency-3+ years (desirable)
    • Python application development (deep knowledge of language)
  • Virtualization/cloud experience (VMware, OpenStack) - Desirable
  • Ability to work independently and in teams
  • Experience working in an Agile environment

Comcast is an EOE/Veterans/Disabled/LGBT employer

by via developer jobs - Stack Overflow

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