We are defining the next generation of trusted enterprise computing in the cloud. We're a fast-paced, agile and innovative team. We're highly collaborative and work across all areas of our technology stack. We enable critical services for the business, qualify complex compute changes, trail-blaze new engineering solutions for the cloud.
Responsibilities:
- Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e. logging, monitoring and alerting)
- Scoping of work, management of backlog and predictability of project delivery.
- Provide input into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability.
- Develop and own best practices/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production.
- Analyze and understand how customers are using the platform and help drive continuous improvement of the offering based on that.
- Share daily operational responsibilities with the team
- Ensure that we are continuously raising our standard of engineering excellence by implementing best practices for coding, testing, and deployment
Required Skills:
- BS or MS in Computer Science or equivalent experience.
- 3+ years work experience in a DevOps or similar role
- Understanding of OO programming and concepts (Java, C++, C#, Python)
- Fluency in one or more scripting languages such as Python or Ruby.
- In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
- Experience in configuration management technologies such as Chef, Puppet or Ansible.
- Experience with AWS or another cloud PaaS provider.
- Solid understanding of how to configure, deploy, manage and maintain large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting and disaster recovery.
- Proficiency with source control, continuous integration, and testing pipelines.
- Being a great listener, collaborator, communicator, and mentor.
- Championing a culture and work environment that promotes diversity and inclusion
- A strong background in open source technology.
Preferred Skills:
- Experience with HBase, Hadoop, and large-scale big data systems.
- Experience with Containers and orchestration services like Kubernetes, Docker etc.
- Deep understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP.
- Knowledge about cloud security and best practices.
Education:
- MS in Computer Science or related field, or
- BS in Computer Science plus relevant job-related experience
Are you an upcoming or recent graduate (within the past 2.5 years)? Please check out our FutureForce program at www.salesforce.com/futureforce. We appreciate your interest but we are seeking industry experienced engineers.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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