QA Engineer Who Believes People's Voices Should be Heard at Phone2Action, Inc. (Arlington, VA)

Phone2Action is a venture-backed software company based in Rosslyn, VA. We build digital engagement tools that organizations use to engage people to participate in public policy campaigns. We envision a world in which anyone, from anywhere, can take action on any issue, from any device. Each year, millions of advocates use our market-leading suite of products to communicate with their elected officials and regulatory agencies. 

Reporting to the VP of Engineering, we are seeking an experienced SaaS Quality Assurance Engineer for all of our products. We want someone who’s experienced and comfortable with a fast-paced startup environment, which means you’ll be given ownership and great responsibility.

WHO YOU ARE: 

• Comfortable leading projects


• Able to quickly provide constructive feedback


• Wants to work with a highly collaborative team


• Comfortable with complex but unstructured problems, a high degree of autonomy in a fast-paced environment, self-motivated, and organized. 


• Able to work efficiently in a fast-paced, startup environment. 

YOUR RESPONSIBILITIES 

• Design and implement test plans for new and existing product features


• Resolve issues with user experience and data integrity


• Provide first tier end-user support for users and customer success staff


• Help manage the deployment process


• Triage hotfixes


• Improve regression testing and automation 


• Verify user stories for bugs


• Document support issues

QUALIFICATIONS

• Able to be on-site in Arlington, VA, USA


• A minimum of 3 to 5 years’ experience working as a QA engineer


• Proven track record of working with engineers and product owners


• Experience writing and designing automation tests

Pluses:

• BA/BS degree


• Deep experience with or certification in Agile methodology


• Previous experience working in digital advocacy/civic technology, CRM, digital advertising, or Social Media marketing

BENEFITS: 
Some of our benefits include:

• PPO Health, dental and vision plan 


• 17 days paid time off 


• 8 paid holidays 


• 1 day paid time off for public service (volunteering for a local non-profit, working on a campaign, doing a service-trip in another country, etc.) 


• Up to 8 additional days off for meeting performance goals 


• Lyft for Work 


• Up to 6-12 weeks parental leave, plus up to an additional 3 weeks of remote work


• Annual Professional Development stipend

THE ENVIRONMENT: 

• State of the art office space full of amenities 


• Fully stocked kitchen, unlimited coffee and selected snacks 


• Smart-casual dress code 


• Endless company outings, happy hours, and more 


• Executive coaching and performance management for personal and professional growth 


• Constant opportunities to meet leaders in government and technology and advance your career 

Phone2Action is an Equal Opportunity Employer

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