Network Systems Administrator at Goodwill Industries of the Southern Piedmont (Charlotte, NC)

Job Description

​Must Apply Directly To:  http://bit.ly/2WhB9K9-for-goodwill/  to be seriously considered for this role.​

• Leads and ensures agency network systems oversight, planning, development, implementation and maintenance to ensure security, efficiency, availability, stability, and integrity of all agency systems and data.

• Leads the agency’s network systems security; identifying threats and implementing resolutions to avoid and resolve security breaches.

• Evaluates network systems availability and stability; proactively and independently addresses issues to avoid downtime; quickly responds to and resolves network outages. 

• Analyzes current network systems technologies and researches future network systems technologies; ensures the network has the capacity to provide for current and future requirements of the agency.

• Leads, maintains and performs the implementation/installation of network systems infrastructure; including the installation of servers, routers, switches, firewalls, cables, racks, wireless devices, access points, etc.

• Evaluates current network information technology policies and procedures; makes recommendations to top management for the creation of new policies and/or amendments to current ones.

• Conducts business process analyses, needs assessments and preliminary cost/benefit analyses on a variety of business functions in order to align network systems technology solutions with business initiatives.

• Leads project teams while meeting with decision makers, systems owners, and end users to define business, financial, and operations requirements and goals; aligning with the agency’s technology environment.

• Identifies software and hardware requirements across the agency; leads in the selection and testing of upgrades and new software and hardware; provides long range plan on how upgrades and new software and hardware will benefit the agency, recommends, implements, tests, provides training and maintains selected software and hardware.

• Provides high level technical support for end users; works as a member of the agency’s helpdesk team and on-call team providing daily technical support and training.

• Researches, selects, implements/installs, maintains the agency’s audio/video, telecommunications, VoIP, and video conferencing environments.

EDUCATION/EXPERIENCE:Bachelor's Degree (B.S.) from a four year college in Computer Science or related field and more than four years of experience in network support; or the equivalent combination of education and experience.Required experience:

• Windows Server 2008, 2012
• Virtualization platforms, preferably Hyper-V
• Citrix
• Active Directory
• Exchange Server
• MS SQL
• MS SQL Reporting Services
• Network Security
• Internet Information Server
• Networking, IPv4, DNS, DHCP, SSL
• Enterprise Virus Management
• Enterprise Backup Solution

Preferred experience:

• Cisco Switching and Routers
• SharePoint
• SCVMM
• Routing and switching configuration and protocols
• VoIP, QOS
• Wireless Infrastructure Management
• Internet Content Filtering
• Windows Server Update Services
• Windows deployment services
• System Image Management

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