Performance Diagnostic Engineering Associate Manager at Accenture (Raleigh, NC)

ARE YOU READY to step up to the New and take your technology expertise to the next level?
Do you have a passion for using new technologies to make a positive impact on business and community? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture Technology and build a rewarding career improving the way the world works and lives, as you help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine.
Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
WORK YOULL DO
As an Application Performance Engineer Associate Manager, some of your key responsibilities may include:

• Defining the strategy for enabling performance diagnostics and monitoring through the use of an Application Performance Management (APM) tool, other monitoring tools, and diagnostic techniques.
• Identifying, evaluating, and recommending monitoring tools and diagnostic techniques relevant to the application architecture. Assess gaps in as-is monitoring tool capabilities and recommend tools to augment or replace.
• Learning an application's design to assess for performance risks and identify areas to apply past learnings
• Instrumenting applications to enable performance diagnostics and monitoring
• Collaborating with Performance Engineering leads and project team to review and refine application NFRs, SLAs, & KPIs to create acceptance criteria and performance budgets necessary to measure, validate, and improve performance
• Collaborating with developers to promote the concept of performance engineering during all phases of the SDLC to detect and correct performance issues earlier in the lifecycle
• Monitoring application performance during performance tests or production usage through the use of APM and other monitoring tools to isolate the fault domain, dive deep into application code, and identify root cause of performance issues.
• Utilizing static code and dynamic code analysis to identify performance and maintenance concerns
• Profiling application performance from end-user perspective to inventory performance concerns and suggest tuning opportunities across the application stack
• Performing deep dive JVM analysis examining garbage collection logs, heap dumps, and thread dumps as needed.
• Documenting performance findings and recommendations
• Interacting with client and/or Accenture development, operations, and infrastructure resources to recommend solutions to remediate performance issues
• Participating in re-architecture, redesign, and refactoring decisions to satisfy performance requirements
• Developing dashboards and reports to provide ongoing visibility into the performance of client applications
• Contributing learnings and experiences to the Accenture Performance Engineering community
  

Basic Qualifications

• Minimum of 4 years hands-on experience with performance tuning, diagnostic or monitoring
• Minimum of 4 years hands-on design / development experience (e.g. Java, .Net, etc.)
• Minimum 2 year hands-on experience performance diagnostics tools (e.g. AppDynamics, Dynatrace, New Relic, CA APM (previously Wily Introscope), etc.
• Ability to meet travel requirements, when applicable
• Associates degree or equivalent (minimum 6 years) work experience.
• Consideration will be given to candidates who hold equivalent qualifications
  

Preferred Qualifications

• Previous Consulting experience
• Experience with distributed computing, Web Services, SOA, and JEE design concepts
• Experience delivering software designed for high concurrency, scalability, or availability
• Experience using Application Performance Management (APM) tools (e.g. AppDyanmics, DynaTrace, New Relic, CA Introscope APM, HP Diagnostics)
• Participant in Agile software development process
• Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
• Comfortable navigating UNIX/Linux command line to assess OS performance
• Hands on analysis, reverse engineering, debugging, and profiling Java code (e.g. Eclipse Profiler, Eclipse TPTP, JProbe, JProfiler, Yourkit, VisualVM, Valgrind, NetBeans profiler, JConsole, JBoss Profiler, JAMon, JRocket Flight Recorder)
• Experience debugging web applications using HTTP proxy or browser-plugin tools (e.g. Firebug, Chrome Developer Tools, Fiddler, HTTPWatch, HTTP Analyzer, Charles, YSlow)
• Experience analyzing the performance and health of a JVM or Application Server (e.g. IBM WebSphere, Oracle AS, BEA WebLogic, JBoss, Tomcat, Glassfish)
• Experience with usage of common application protocols and messages (e.g. TCP/IP, HTTP, SOAP, RESTful APIs, XML/JSON, JDBC, JMS/MQ)
• Experience analyzing network messages using a packet capture tool (e.g. WireShark,TcpDump, WinDump)
• Experience with SQL development and tuning
• Exposure to Cloud, SaaS, and virtualization concepts and performance concerns
• Exposure to application threading and concurrency concerns
• Working knowledge of operating system design , processes, and threading model
• Ability to work in other languages such as JavaScript, Ruby, PHP, Perl, Python, Powershell, and Linux shell scripting
  

Professional Skill Requirements

• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership and management skills
  

WHAT´S IN IT FOR YOU?

• Competitive benefits, including a fair and balanced parental leave policy.
• At Accenture, we believe in bringing the best to our clients through continuous learning & improvement from basic skills to industry-specific content available to all our people.
• Career coaching and mentorship to help you manage your career and develop professionally.
• Performance Achievement our performance management process that focuses on your strengths, progress and career possibilities.
• Fantastic opportunities to develop your career across a variety of clients.
• Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.
  

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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