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ServiceNow Developer at NuAxis Innovations (Washington, DC)

We’re going places, hop on board.

Our value is in our employees – smart, passionate, and fun people.

Grow with us! As a small business, every NuAxis Innovations employee impacts the growth, success, and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated ServiceNow Developer for a Full Time position.

Job Summary:

The ServiceNow Developer will operate as the lead member of an integrated Information Technology (IT) service team to support the current and future support and operational needs of the Department of Labor’s (DOL) IT Users and their systems.  Provide day-to-day operational administration and developer support and oversight for the ServiceNow system (all modules and system components) used to support the OCIO ServiceNow implementation.

Essential Functions:

  • Create and maintain an agile, streamlined, scalable, and optimized USMT – ServiceNow system components, and perform integration and support, and operational services with high availability and service delivery goals.  

  • Subject matter expertise in ServiceNow system applications and custom applications.

  • Create, maintain and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign on (SSO) capability, and Active  Directory Profile synchronization. 

  • Create, maintain and enhance team Dashboards and reporting, including scheduled reports. 

  • Overhaul, maintain and enhance Change Management, as well as current connections between ServiceNow and other systems.

  • Create, maintain and enhance future connections between ServiceNow and other systems.

  • Develop and maintain Forms, Reports, Views, Workflows, Groups and Roles.

  • Monitor health, usage and overall compliance of ServiceNow and its applications.

  • Coordinate application and platform upgrades.

  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.

  • Expertise in JavaScript, HTML, CSS, AngularJS, JSON and other scripting languages (preferred)

  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.

  • Configure User Accounts, Groups and Roles. Create custom Roles where necessary.

  • Evaluating and configuring systems for better performance

  • Maintain and train proper usage of the PROD/DEV/TEST instances and update sets between them.  Schedule regular clones to keep parity between instances.

  • Develop, maintain, and publish documentation related to policy and procedures of ITSM related to ServiceNow.

  • Create, maintain and enhance Web Services and API connections to external systems such as Microsoft SCCM, and VMware vRO. 

Education Requirements:

  • Bachelor's Degree (preferred)

  • ServiceNow Certification (required)

  • Service Now Developer Certification (preferred)

Experience Requirements:

  • 3 years’ experience

Our Profile: 
NuAxis is an IT Services firm providing innovative solutions to the U.S. Federal Government using state of the art technologies, architectures, and life cycle management.  We are a Certified Microsoft Partner with extensive Microsoft technologies experience.  Our services portfolio includes Project Management, Application Development, Infrastructure Management, and Security Management.  We offer competitive salaries, an attractive benefits package, and the opportunity to learn from experts.  

High technology small business with long-standing U.S. Federal Government experience * Visionary executive leadership * Expert professional services team comprised of highly skilled engineers and software developers * Rapid growth over the last several years.

NuAxis Innovations is an Equal Opportunity Employer AA/ W/M/IWD/PV. Employment contingent upon successful completion of background investigation.

by via developer jobs - Stack Overflow

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